Relief Duty Manager

Relief Duty Manager

Salisbury Full-Time No home office possible
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At a Glance

  • Tasks: Support management and ensure smooth operations for a community of active older adults.
  • Company: Join McCarthy Stone, a leader in providing quality living environments for older people.
  • Benefits: Enjoy competitive pay, life assurance, pension, and discounts on apartment purchases.
  • Why this job: Make a positive impact daily while working in a supportive and rewarding environment.
  • Qualifications: Experience in care or support is essential; QCF Level 3 preferred but not mandatory.
  • Other info: Flexible shifts available, with opportunities for professional development and training.

McCarthy Stone are looking for a professional Relief Duty Manager to join their team at their prestigious development, Monument Place in Salisbury, Wiltshire.

This is not traditional care, this is better!

Base Salary: £11.44 per hour day rate and £14.02 sleeping night rate per hour plus additional pay (see below)

Hours: To be discussed with the Manager (includes day and night shifts)

Our day shifts vary between 08:45 and 16:30 or between 16:15 to 09:30.

Our night shifts are from 21:30 to 09:00am

Our Relief Duty Managers sleep between 23:00pm and 07:00am providing emergency support only to our homeowners throughout that period.

McCarthy Stone have a wealth of support and benefits for their staff. These include:

  • Receive an extra £1 for every hour worked from midnight Friday to midnight Sunday

  • Life assurance

  • Company pension

  • Opportunities to stay in our guest suites across all our developments UK wide

  • Discounts on apartment purchases for employees and immediate family

  • Management and leadership training and support with professional qualifications

  • 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

  • About the role:

    We are seeking a professional Relief Duty Manager to exemplify the high-quality customer standards that we are renowned for. This is a brilliant opportunity to support the management and smooth running of this thriving community of active and independent older people, so they get to live their best lives – in elegant private apartments in a beautiful setting – with the peace of mind of always having someone on hand to help if needed.

    About you:

  • You will be a warm, friendly, organised, and self-motivated individual with experience of working in a care or support environment and excellent care skills.

  • You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 3 qualification although consideration will be given to a candidate with an alternative qualifications and relevant experience.

  • Keen to take on the responsibility of managing the security of the development, looking after the safety and wellbeing of the homeowners, and overseeing the Care and Support teams.

  • Able to co-ordinate and facilitate activities that help strengthen the community spirit within the development.

  • Driven to continue to grow their skills and will want to lead by example and think on their feet.

  • Able to make a difference to the wellbeing and happiness of older people.

  • Why join?

    McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.

    Could this role be the perfect job for you?

    Relief Duty Manager employer: McCarthy and Stone

    McCarthy Stone is an exceptional employer, offering a supportive and rewarding work environment for Relief Duty Managers at our prestigious Monument Place development in Salisbury. With competitive pay rates, comprehensive benefits including life assurance and a company pension, as well as opportunities for professional growth through management training, we prioritise the wellbeing of our staff. Join us to make a meaningful impact in the lives of older adults while enjoying unique perks like discounts on apartment purchases and access to guest suites across the UK.
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    Contact Detail:

    McCarthy and Stone Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Relief Duty Manager

    ✨Tip Number 1

    Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to providing a secure and enjoyable living environment for older adults will help you align your responses during interviews and demonstrate your genuine interest in the role.

    ✨Tip Number 2

    Network with current or former employees of McCarthy Stone. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.

    ✨Tip Number 3

    Prepare to discuss specific scenarios from your past experience that showcase your ability to manage emergencies and support older adults. Highlighting these experiences will demonstrate your readiness for the responsibilities of a Relief Duty Manager.

    ✨Tip Number 4

    Showcase your leadership skills by discussing any relevant training or qualifications you have. If you have completed management or leadership training, be sure to mention this, as it aligns well with the expectations for the role at McCarthy Stone.

    We think you need these skills to ace Relief Duty Manager

    Customer Service Skills
    Leadership Skills
    Organisational Skills
    Communication Skills
    Empathy and Compassion
    Problem-Solving Skills
    Health and Safety Awareness
    Team Management
    Conflict Resolution
    Time Management
    Adaptability
    Experience in Care or Support Environments
    Community Engagement
    QCF Health and Social Care (Adults) Level 3 Qualification

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Relief Duty Manager position. Tailor your application to highlight how your experience aligns with their needs.

    Highlight Relevant Experience: Emphasise any previous experience in care or support environments. Mention specific examples where you demonstrated excellent care skills, leadership, and community engagement.

    Showcase Your Qualifications: If you hold a QCF Health and Social Care (Adults) Level 3 qualification or any relevant certifications, make sure to include these in your CV. If not, focus on your practical experience and any alternative qualifications.

    Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for working in the Health and Social Care sector. Discuss why you want to work at McCarthy Stone and how you can contribute to their mission of providing a secure and enjoyable living environment for older adults.

    How to prepare for a job interview at McCarthy and Stone

    ✨Show Your Warmth and Friendliness

    As a Relief Duty Manager, you'll be working with older adults, so it's crucial to convey warmth and friendliness during your interview. Smile, maintain eye contact, and engage in active listening to demonstrate your genuine interest in the role.

    ✨Highlight Relevant Experience

    Make sure to discuss any previous experience you have in care or support environments. Share specific examples of how you've positively impacted the wellbeing of others, as this will resonate well with the interviewers at McCarthy Stone.

    ✨Demonstrate Organisational Skills

    The role requires strong organisational skills, so be prepared to discuss how you manage your time and prioritise tasks. You might want to share a situation where you successfully handled multiple responsibilities, showcasing your ability to think quickly on your feet.

    ✨Express Your Commitment to Community Spirit

    McCarthy Stone values community spirit, so be ready to talk about how you would facilitate activities that promote this within the development. Share ideas or past experiences that illustrate your passion for creating a supportive and engaging environment for residents.

    Relief Duty Manager
    McCarthy and Stone
    Location: Salisbury
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