Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant community, organise events, and provide top-notch customer service.
- Company: Join McCarthy Stone, the UK's leading retirement living provider.
- Benefits: Enjoy flexible hours, generous leave, and a supportive work environment.
- Why this job: Make a real difference in homeowners' lives while developing your career.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Receive comprehensive training and support for your professional growth.
The predicted salary is between 20000 - 30000 £ per year.
Do you take pride in delivering excellent customer service?
Do you get satisfaction from a role that involves multi-tasking and finding solutions?
Do you enjoy organising and facilitating social events?
McCarthy Stone is the leading UK’s retirement living providers. We are looking for a House Manager to lead their NEW estate at Miller Place, Bedford, Bedfordshire
Hours: 25 hours per week Monday to Friday, working throughout the year.
Salary : £25,.44 FTE – ACTUAL £ .42 plus benefits
Benefits:
Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets.
About the Role of a House Manager
We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager’s key role is to enhance our Homeowner’s quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles.
Some of the House Manager duties within this role include:
The successful candidate will have the following key competencies:
As part of McCarthy & Stone Management Service, a successful and fast expanding national company, you’ll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more.
Could this role be the perfect job for you?
House Manager employer: McCarthy and Stone
Contact Detail:
McCarthy and Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on McCarthy Stone. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their mission.
✨Tip Number 2
Practice your customer service scenarios! Since the House Manager role is all about delivering top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you’ve successfully managed events or coordinated activities in previous roles. Highlighting your ability to juggle multiple tasks will definitely catch their eye.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your genuine interest in the role and helps you figure out if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace House Manager
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service roles. We want to see how you've gone above and beyond to help customers, as this is key for the House Manager position.
Be Organised and Detail-Oriented: Since the role involves multi-tasking and event coordination, share examples of how you've successfully managed multiple tasks or organised events in the past. This will show us you're up for the challenge!
Tailor Your Application: Don’t just send a generic application! Make it personal by aligning your skills and experiences with what we’re looking for in the job description. This shows us you really care about the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at McCarthy and Stone
✨Know the Company Inside Out
Before your interview, take some time to research McCarthy Stone. Understand their values, mission, and what makes them a leading provider in retirement living. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a House Manager, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can relate these experiences to the specific needs of homeowners at McCarthy Stone.
✨Demonstrate Your Multi-Tasking Abilities
This role involves juggling various responsibilities, so be ready to discuss how you manage multiple tasks efficiently. Share specific instances where you successfully handled several duties at once, especially in a busy environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the estate, the team, and the community. This shows that you're not just interested in the job, but also in how you can contribute to the homeowners' quality of life.
