Duty Care Manager

Duty Care Manager

Swindon Full-Time No home office possible
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At a Glance

  • Tasks: Manage a vibrant community of active older adults, ensuring their wellbeing and safety.
  • Company: Join McCarthy Stone, a leading provider of Retirement Living PLUS developments in the UK.
  • Benefits: Enjoy flexible hours, life assurance, discounts, and professional training opportunities.
  • Why this job: Make a positive impact on older people's lives while working in a supportive environment.
  • Qualifications: Experience in care or support, preferably with a QCF Level 3 in Health and Social Care.
  • Other info: Work in a stunning location with opportunities for personal and professional growth.

McCarthy Stone are looking for a professional Duty Care Manager to join their team at their stunning development, Gilbert Court in Swindon.

Providing residents with style, function and a taste of luxury living, Gilber Court is one of our Retirement Living PLUS development comprises stunning one and two bedroom apartments.

This is not traditional care, this is better!

Base salary: £13.56 per hour day rate and £11.44 sleeping night rate per hour plus additional pay (see below)

Hours: 16.75 per week (includes day and night shifts)

Our day shifts vary between 08:45 and 16:30 or between 16:15 to 09:30.

Our night shifts are from 21:30 to 09:00am

Our Duty Care Manager sleep between 23:00pm and 07:00am providing emergency support only to our homeowners throughout that period.

McCarthy Stone have a wealth of support and benefits for their staff. These include:

  • Receive an extra £1 for every hour worked from midnight Friday to midnight Sunday

  • Life assurance

  • Company pension

  • Opportunities to stay in our guest suites across all our developments UK wide

  • Discounts on apartment purchases for employees and immediate family

  • Management and leadership training and support with professional qualifications

  • 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

  • About the role:

    We are seeking a professional Duty Care Manager to exemplify the high-quality customer standards that we are renowned for. This is a brilliant opportunity to support the management and smooth running of this thriving community of active and independent older people, so they get to live their best lives – in elegant private apartments in a beautiful setting – with the peace of mind of always having someone on hand to help if needed.

    About you:

  • You will be a warm, friendly, organised, and self-motivated individual with experience of working in a care or support environment and excellent care skills.

  • You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 3 qualification although consideration will be given to a candidate with an alternative qualifications and relevant experience.

  • Keen to take on the responsibility of managing the security of the development, looking after the safety and wellbeing of the homeowners, and overseeing the Care and Support teams.

  • Able to co-ordinate and facilitate activities that help strengthen the community spirit within the development.

  • Driven to continue to grow their skills and will want to lead by example and think on their feet.

  • Able to make a difference to the wellbeing and happiness of older people.

  • Why join?

    McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.

    Could this role be the perfect job for you?

    Duty Care Manager employer: McCarthy and Stone

    McCarthy Stone is an exceptional employer, offering a supportive and vibrant work culture at Gilbert Court in Swindon, where you can truly make a difference in the lives of active older adults. With competitive pay, comprehensive benefits including life assurance and a company pension, as well as opportunities for professional development and leadership training, employees are empowered to grow and thrive in their roles. Join a team that values compassion and community, ensuring both staff and residents enjoy a fulfilling experience.
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    Contact Detail:

    McCarthy and Stone Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Care Manager

    ✨Tip Number 1

    Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to enhancing the lives of older adults will help you align your approach during interviews and discussions.

    ✨Tip Number 2

    Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Duty Care Manager at Gilbert Court.

    ✨Tip Number 3

    Prepare to discuss specific examples from your past experience that demonstrate your care skills and ability to manage a community. Highlight any leadership roles or initiatives you've taken in previous positions.

    ✨Tip Number 4

    Showcase your passion for improving the wellbeing of older people by discussing relevant activities or projects you've been involved in. This will help convey your genuine interest in the role and the community.

    We think you need these skills to ace Duty Care Manager

    Leadership Skills
    Communication Skills
    Organisational Skills
    Empathy and Compassion
    Problem-Solving Skills
    Experience in Care or Support Environment
    Ability to Facilitate Community Activities
    Self-Motivation
    QCF Level 3 in Health and Social Care (Adults) or Equivalent
    Safety and Security Awareness
    Teamwork
    Adaptability
    Time Management
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Duty Care Manager position. Tailor your application to highlight how your skills and experiences align with what McCarthy Stone is looking for.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in care or support environments. Emphasise any qualifications, such as a QCF Level 3 in Health and Social Care, and include specific examples of how you've improved the wellbeing of others.

    Write a Strong Cover Letter: Your cover letter should express your passion for working with older adults and your motivation to create a positive community environment. Use this opportunity to showcase your warm and friendly personality, as well as your organisational skills.

    Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a role like this.

    How to prepare for a job interview at McCarthy and Stone

    ✨Show Your Passion for Care

    Make sure to express your genuine passion for improving the wellbeing and happiness of older adults. Share personal experiences or stories that highlight your commitment to care, as this will resonate well with the interviewers.

    ✨Demonstrate Organisational Skills

    As a Duty Care Manager, you'll need to be organised. Prepare examples of how you've successfully managed tasks or led teams in previous roles. This will showcase your ability to handle the responsibilities of the position effectively.

    ✨Highlight Relevant Qualifications

    If you hold a QCF Level 3 in Health and Social Care or any other relevant qualifications, make sure to mention them. Discuss how your education has prepared you for this role and how it aligns with McCarthy Stone's values.

    ✨Prepare for Scenario Questions

    Expect scenario-based questions that assess your problem-solving skills and ability to think on your feet. Practice responses to potential situations you might face in the role, focusing on your approach to ensuring resident safety and wellbeing.

    Duty Care Manager
    McCarthy and Stone
    Location: Swindon
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