Care and Support Assistant

Care and Support Assistant

Cardiff Full-Time No home office possible
McCarthy and Stone

At a Glance

  • Tasks: Provide high-quality care and support to residents, enhancing their wellbeing.
  • Company: Join McCarthy Stone, a leading provider of retirement living solutions.
  • Benefits: Enjoy 28 days holiday, life assurance, and discounts on apartment purchases.
  • Why this job: Make a real difference in the lives of older adults while working in a supportive team.
  • Qualifications: Warm, friendly individuals with care experience preferred; QCF Level 2 is a plus.
  • Other info: Opportunities for professional training and access to mental health support available.

McCarthy Stone is looking for a professional Care & Support Assistant to join their team at the stunning estate Thomas Court in Cardiff.

Base Salary: Β£11.58 per hour plus additional pay (see below)

Benefits include:

  • 28 days holiday inclusive of bank holidays (pro rata if part-time)
  • Up to an additional Β£1.30 for evening and weekend hours
  • Life assurance
  • Company pension
  • Opportunities to stay in guest suites across developments nationwide
  • Discounts on apartment purchases for employees and immediate family
  • Management and leadership training, professional qualifications support
  • 24/7 Employee Assistance Programme, including counsellors and legal advisors
  • Access to in-house Mental Health First Aiders

About the role:

As a Care & Support Assistant, you will provide high-quality individual care to residents, enabling them to live well in later life. Your duties will include housekeeping, domestic support, and encouraging residents to participate in activities that promote health and wellbeing. You will assist with booking appointments, arranging transport, escorting visits, and shopping assistance. The role offers variety and the chance to make a real difference using your people skills.

About you:

You are warm, friendly, and ideally have experience in care or support environments. You are passionate about enhancing the wellbeing and happiness of older people. You enjoy working as part of a team in a busy setting. You are committed to delivering excellent customer service. You are interested in working in the Health and Social Care sector. A QCF Level 2 in Health and Social Care (Adults) is preferred, but relevant experience and alternative qualifications will be considered.

McCarthy Stone has been recognized as a great place to work! This rewarding role offers a fulfilling career where you can make a positive impact on the lives of older adults.

Care and Support Assistant employer: McCarthy and Stone

McCarthy Stone is an exceptional employer, offering a supportive and rewarding work environment for Care & Support Assistants at the beautiful Thomas Court estate in Cardiff. With competitive pay, generous benefits including 28 days holiday, life assurance, and opportunities for professional development, employees are encouraged to grow and thrive while making a meaningful impact on the lives of older residents. The company fosters a warm and inclusive culture, ensuring that staff feel valued and supported in their roles.
McCarthy and Stone

Contact Detail:

McCarthy and Stone Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Care and Support Assistant

✨Tip Number 1

Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to enhancing the wellbeing of older people will help you align your responses during interviews and show that you're genuinely interested in their work.

✨Tip Number 2

Network with current or former employees of McCarthy Stone. They can provide valuable insights into the company culture and what it takes to succeed as a Care and Support Assistant, which can give you an edge in your application.

✨Tip Number 3

Prepare specific examples from your past experiences that demonstrate your ability to provide excellent customer service and support to individuals. Highlighting these during your interview can showcase your suitability for the role.

✨Tip Number 4

Research common interview questions for care roles and practice your responses. Being well-prepared will help you feel more confident and articulate during the interview process, making a positive impression on the hiring team.

We think you need these skills to ace Care and Support Assistant

Empathy
Communication Skills
Teamwork
Customer Service
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Basic Health and Safety Knowledge
Experience in Care or Support Environments
Organisational Skills
Compassion
Ability to Assist with Daily Living Activities
Understanding of Health and Social Care Principles

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Care & Support Assistant. Tailor your application to highlight how your skills and experiences align with what McCarthy Stone is looking for.

Highlight Relevant Experience: If you have previous experience in care or support environments, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to provide high-quality care and support to residents.

Show Your Passion: Express your passion for enhancing the wellbeing and happiness of older people in your application. Share any personal stories or motivations that drive your interest in working in the Health and Social Care sector.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at McCarthy and Stone

✨Show Your Passion for Care

Make sure to express your genuine passion for enhancing the wellbeing of older people. Share personal experiences or stories that highlight your commitment to providing high-quality care and support.

✨Demonstrate Teamwork Skills

Since the role involves working as part of a team, be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlight your ability to communicate effectively and support your colleagues.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in care situations. Think about how you would handle specific challenges, such as assisting a resident with mobility issues or managing a difficult situation.

✨Research McCarthy Stone

Familiarise yourself with McCarthy Stone's values and mission. Understanding their approach to care and support will help you align your answers with what they are looking for in a candidate.

Care and Support Assistant
McCarthy and Stone
Location: Cardiff

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