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- Tasks: Help clients in debt by gathering info and processing their cases.
- Company: Join a family-run company focused on ethical debt solutions and excellent client care.
- Benefits: Enjoy flexible work options, generous holiday allowance, and full training.
- Why this job: Make a real impact while working in a supportive and inclusive environment.
- Qualifications: Experience in customer service or finance admin is a plus; relevant qualifications welcome.
- Other info: Work only 37 hours a week with a focus on work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Want a job helping people in debt and financial difficulties? Want the option to work from home and/or office-based? Want to work only 37 hours a week? We are offering various entry-level administration rolesacross various departments. The following are some of the various tasks that fall within the roles on offer: Speaking with clients and their lenders over the telephone Gathering info such as clients’ income and expenditure, payslips, bank statements etc and processing these accordingly Assessing Debtors for available options Entering data collected/ information into our in-house database system Updating software system / DMS with all case-related information and tasks Creating reports, and letters from our database and attach to email Drafting letters (templates are provided) Keeping a record of payments in and out to and from clients and creditors Keeping creditors up to date on payments made in by clients Opening and closing of bank accounts Taking fees and payments via debit card or direct debit Comparing database to reports daily to ensure records are correct Use of Microsoft Office applications such as Word, Excel and Outlook. Full training provided If you are interested and have experience working in a customer service, finance admin or office admin environment or have a relevant qualification please submit a CV, We are a family-run and family-orientated Company, with approximately 150 staff, who pride ourselves on our offering of debt solutions to our clients. Our main focus is on ethics, excellent client care and a commitment to facilitating a warm and inclusive culture for our employees. Our working hours are between 8am and 5.30pm, we close over Christmas to allow our staff a much-desired annual leave period at this time of year and our holiday allowance policy is comparatively generous. Skills: Insolvency office administrator, debt advisor, Customer Service Advisor, Client Executive Admin Administration
McCambridge Duffy | Insolvency Administrator employer: McCambridge Duffy
Contact Detail:
McCambridge Duffy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land McCambridge Duffy | Insolvency Administrator
✨Tip Number 1
Familiarize yourself with the basics of insolvency and debt management. Understanding the terminology and processes will help you communicate effectively with clients and lenders, making you a more attractive candidate.
✨Tip Number 2
Highlight any experience you have in customer service or finance administration during your conversations. This will demonstrate your ability to handle sensitive situations and provide excellent client care, which is crucial for this role.
✨Tip Number 3
Practice using Microsoft Office applications, especially Excel and Word. Being proficient in these tools will not only help you in the role but also show that you are prepared and capable of handling the administrative tasks required.
✨Tip Number 4
Emphasize your ability to work both independently and as part of a team. Since the role offers flexibility in working from home or the office, showcasing your adaptability will make you stand out to us.
We think you need these skills to ace McCambridge Duffy | Insolvency Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Insolvency Administrator position. Understand the key responsibilities and required skills, such as customer service experience and proficiency in Microsoft Office applications.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, finance administration, or office administration. Emphasize any specific skills that align with the tasks mentioned in the job description, like data entry and client communication.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping people in financial difficulties. Mention why you are interested in working for a family-run company and how your values align with their commitment to ethics and excellent client care.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application will make a strong impression.
How to prepare for a job interview at McCambridge Duffy
✨Show Your Empathy
Since the role involves helping people in debt, it's crucial to demonstrate your understanding and empathy towards clients' financial difficulties. Share any relevant experiences where you successfully assisted someone in a challenging situation.
✨Familiarize Yourself with Financial Terminology
Brush up on key financial terms and concepts related to insolvency and debt management. This will not only help you answer questions confidently but also show that you're serious about the role.
✨Highlight Your Customer Service Skills
Given the emphasis on client care, be prepared to discuss your customer service experience. Provide examples of how you've handled difficult situations or provided exceptional support to clients in previous roles.
✨Demonstrate Your Tech Savviness
Since the job requires using various software applications, mention your proficiency with Microsoft Office and any other relevant tools. If you have experience with database systems, be sure to highlight that as well.
