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- Tasks: Help clients in debt by gathering info and processing data.
- Company: Join a family-run company focused on ethical debt solutions.
- Benefits: Enjoy flexible work options, generous holiday allowance, and full training.
- Why this job: Make a real impact while working in a supportive and inclusive culture.
- Qualifications: Experience in customer service or finance admin is a plus.
- Other info: Work only 37 hours a week with a focus on client care.
The predicted salary is between 28800 - 42000 £ per year.
Want a job helping people in debt and financial difficulties? Want the option to work from home and/or office-based? Want to work only 37 hours a week? We are offering various entry-level administration rolesacross various departments. The following are some of the various tasks that fall within the roles on offer: Speaking with clients and their lenders over the telephone Gathering info such as clients\’ income and expenditure, payslips, bank statements etc and processing these accordingly Assessing Debtors for available options Entering data collected/ information into our in-house database system Updating software system / DMS with all case-related information and tasks Creating reports, and letters from our database and attach to email Drafting letters (templates are provided) Keeping a record of payments in and out to and from clients and creditors Keeping creditors up to date on payments made in by clients Opening and closing of bank accounts Taking fees and payments via debit card or direct debit Comparing database to reports daily to ensure records are correct Use of Microsoft Office applications such as Word, Excel and Outlook. Full training provided If you are interested and have experience working in a customer service, finance admin or office admin environment or have a relevant qualification please submit a CV, We are a family-run and family-orientated Company, with approximately 150 staff, who pride ourselves on our offering of debt solutions to our clients. Our main focus is on ethics, excellent client care and a commitment to facilitating a warm and inclusive culture for our employees. Our working hours are between 8am and 5.30pm, we close over Christmas to allow our staff a much-desired annual leave period at this time of year and our holiday allowance policy is comparatively generous. Skills: Insolvency office administrator, debt advisor, Customer Service Advisor, Client Executive Admin Administration
Insolvency Administrator employer: McCambridge Duffy
Contact Detail:
McCambridge Duffy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insolvency Administrator
✨Tip Number 1
Familiarize yourself with the basics of insolvency and debt management. Understanding the terminology and processes will help you communicate effectively with clients and lenders, showcasing your knowledge during interviews.
✨Tip Number 2
Highlight any experience you have in customer service or finance administration. Be ready to share specific examples of how you've helped clients in difficult situations, as this aligns perfectly with our focus on excellent client care.
✨Tip Number 3
Practice using Microsoft Office applications, especially Excel and Word. Being proficient in these tools is crucial for data entry and report generation, which are key tasks in the role.
✨Tip Number 4
Show your enthusiasm for working in a family-oriented company. During your conversations or interviews, express your appreciation for a warm and inclusive culture, as this reflects our values at StudySmarter.
We think you need these skills to ace Insolvency Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Insolvency Administrator position. Understand the key responsibilities and required skills, such as customer service experience and proficiency in Microsoft Office applications.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, finance administration, or office administration. Emphasize any specific skills that align with the tasks mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping people in financial difficulties. Mention your understanding of the ethical approach the company values and how you can contribute to their warm and inclusive culture.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at McCambridge Duffy
✨Show Your Empathy
As an Insolvency Administrator, you'll be helping people in financial distress. Make sure to convey your understanding and empathy during the interview. Share any relevant experiences where you've supported clients or customers in difficult situations.
✨Demonstrate Your Organizational Skills
Highlight your ability to manage multiple tasks efficiently. Discuss how you keep track of important information and deadlines, especially when dealing with client data and financial records. Mention any tools or methods you use to stay organized.
✨Familiarize Yourself with Relevant Software
Since the role involves using Microsoft Office applications and possibly other database systems, it’s a good idea to brush up on these tools before the interview. Be prepared to discuss your experience with Excel, Word, and any other relevant software.
✨Prepare Questions About Company Culture
This company prides itself on ethics and a warm, inclusive culture. Prepare thoughtful questions about their values and how they support their employees. This shows your genuine interest in being part of their team and aligns with their family-oriented approach.
