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- Tasks: Drive customer communication strategies and create impactful presentations for McCain's brand.
- Company: Join McCain, a global family-owned company with over 60 years of experience.
- Benefits: Enjoy flexible holidays, a generous car allowance, and a supportive work-life balance.
- Why this job: Make a real impact in a role that shapes customer experiences and drives growth.
- Qualifications: 3-5 years in Category Management or Data Analytics, with strong analytical and communication skills.
- Other info: Embrace hybrid working and thrive in a culture that values authenticity and trust.
The predicted salary is between 36000 - 60000 £ per year.
About McCain. At McCain, we’re feeding the world: from French fries to Smiles, we contribute to the important role food plays in people’s lives. That’s why we’re dedicated to ensuring our core values - Family, Authentic, Trusted, and Quality - shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come.
Why join the McCain family. Your Life - we’re here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business.
About the role. In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. Reporting to the Senior Category Manager - Category Strategy, this is a high-impact, execution-focused role at the heart of the Category Growth team. As Category Manager - Customer Communications, you will bring McCain's Customer Value Proposition to life across retail, QSR and foodservice channels - helping to drive brand preference and deliver sustainable customer and business growth. You’ll own the delivery of insight-led, omni-channel customer communications, shaping how McCain shows up with customers at every touchpoint.
Accountabilities:
- Execute Category Strategy Initiatives: Bring category strategy to life by partnering with environment and channel specialists to develop initiatives that work across multiple channels and customer types.
- Lead Omni-Channel Customer Communications: Develop and deliver best-in-class omni-channel communication plans using the 3Cs framework, ensuring consistent, tailored messaging across all customer touchpoints.
- Own Customer Sell-In Excellence: Play a hands-on role in customer sell-ins, leading category and marketing input to deliver compelling, insight-rich presentations across Retail, QSR and Foodservice.
- Deliver Category Insight for Commercial Planning: Provide rigorous, timely analysis of category, consumer and shopper data to support commercial planning and decision-making.
- Track Performance Against Commercial Plans: Apply market and customer insight to monitor performance versus agreed commercial KPIs.
- Apply Advanced Data & Analytical Capability: Demonstrate strong analytical expertise across retail and foodservice data sources, market research, loyalty data, shopper panels and operator insights.
Qualifications:
- 3-5 years’ experience in Category Management, Commercial Support, Insight or Data Analytics within FMCG/CPG, retail or foodservice environments.
- Hands-on experience with syndicated and customer data, including tools such as Kantar, Circana, dunnhumby (retail) and Lumina Intelligence or Circana CREST (foodservice).
- A strong analytical mindset, with a proven ability to turn complex data into clear, actionable recommendations that drive commercial decisions.
- Compelling communication and presentation skills, with experience creating and delivering high-quality, customer-facing selling stories.
- Highly organised and detail-focused, comfortable managing multiple initiatives simultaneously in a fast-paced, matrixed organisation.
- A collaborative and influential approach, with the confidence to engage and align a wide range of internal and external stakeholders.
Location. Here at McCain, we champion hybrid working. This means we don’t have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that’s the best way for us to build and maintain our connections.
The benefits of working for McCain. For working hard, you’ll also get a great salary and some pretty good benefits including:
- A generous Car Allowance
- An achievable yearly bonus based on personal performance.
- An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay
- Flexible holidays - where you can buy & sell up to 5 days holiday per year
- Optional health cash plan
- Cycle to work scheme
- ‘Chips In’ Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger.
Category Manager, Customer Communication in Yorkshire employer: McCain Foods Ltd
Contact Detail:
McCain Foods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Category Manager, Customer Communication in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with McCain employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching McCain's values and recent projects. Show us how your skills align with our mission of feeding the world and making a positive impact.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it relates to the Category Manager role. We want to hear your story and how you can contribute to our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the McCain family.
We think you need these skills to ace Category Manager, Customer Communication in Yorkshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Category Manager role. Highlight your experience in customer communication and data analytics, as these are key to what we’re looking for at McCain.
Showcase Your Analytical Skills: We love a good data story! Use your application to demonstrate how you've turned complex data into actionable insights in previous roles. This will show us you can bring that analytical mindset to our team.
Be Authentic: At McCain, we value authenticity. Don’t be afraid to let your personality shine through in your application. Share your passion for food and how it connects to your professional journey!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining the McCain family!
How to prepare for a job interview at McCain Foods Ltd
✨Know Your Customer Insights
Before the interview, dive deep into McCain's customer insights and data analytics. Familiarise yourself with tools like Kantar and Circana, as well as how they influence category management. This will show your analytical mindset and readiness to contribute from day one.
✨Tailor Your Communication Style
Practice articulating your thoughts clearly and compellingly. Since the role involves leading customer sell-ins and creating high-impact presentations, being able to convey your ideas in a structured manner will be crucial. Use examples from your past experiences to demonstrate your communication skills.
✨Showcase Your Collaborative Spirit
McCain values teamwork, so be prepared to discuss how you've successfully collaborated with cross-functional teams in the past. Share specific examples where your collaborative approach led to successful outcomes, highlighting your ability to engage and align stakeholders.
✨Demonstrate Your Passion for Growth
Express your enthusiasm for McCain's mission and values. Discuss how you can contribute to their ambitious growth plans and how you see yourself thriving within their culture. Showing that you're not just looking for a job, but a place to grow and make an impact, will resonate well with the interviewers.
