Six Sigma Business Process Design and Optimisation Lead

Location: London (Hybrid – 4 days in office, 1 day WFH)

Type: initial 6-Month Contract

Rate: £700–£800 per day inside IR35

Leading Asset and Wealth Manager is looking for an experienced Six Sigma Green Belt or (ideally) Black Belt to join their Change Office of dedicated initiative delivery and practice experts who are leading strategic initiatives right across Product, Sales and Marketing, Business Services, Investment Operations, and Information Technology.

As a Process Design & Optimization Lead, you will contribute to the delivery of our business transformation programmes, focusing on Target Operating Models across UK and APAC regions to increase scale and efficiency.

The person we are looking for will have a strong track record working in financial services OR management consulting maximizing value by developing and facilitating initiative approaches, including benefits realization, governance structures, change management, ideally working a central business change or transformation function.

RESPONSIBILITES

Process Re-engineering

• Manage multiple process optimization workstreams E2E within an initiative fully understanding 2-3 process capabilities to both depth and breadth, plus awareness of other process capabilities and who to pull in for expertise.
• Design new workflows and processes. Conduct thorough analyses to understand inefficiencies and bottlenecks and make recommendations on how to resolve them.
• Implement strategies for continuous improvement. Work closely with various departments to streamline processes and enhance overall organizational effectiveness.
• Utilize data-driven insights to make informed decisions. Analyze key performance indicators (KPIs) and metrics to monitor process effectiveness and identify opportunities for enhancement.
• Identify and leverage technology solutions to automate and improve processes. Collaborate with IT teams to implement tools that support operational excellence goals.
• Maintain comprehensive documentation of processes, improvements, and best practices. Ensure that knowledge is shared across the organization

Change/Project Delivery and Delivery Methodology

• Manage multiple independent projects or workstreams; limited cross project dependencies
• Minimal supervision required
• Executes initiatives via standard practice methodologies
• Applies the appropriate practice methodologies to the type of project

Project/Team Leadership

• Communicates effectively with project team by providing clear messages to team without ambiguity and identifies communication barriers within the team
• Maintains team morale by reinforcing positive work environment and recognizes others\’ accomplishments

Change Management

• Builds a change management strategy and plan as part of the delivery of an effort.
• Work with the Senior Management if additional change management expertise is required for the effort to ensure highly impactful change efforts
• With support from Change Management practitioners, demonstrates ability to gain proficiency in applying and executing innovative change management techniques
• Develops and executes upon communication/content development strategy to effectively engage and inform stakeholder groups.
• Able to identify appropriate and most connective communication channels to engage the appropriate audience groups.

Influencing and Stakeholder Management

• Stakeholders are defined; processes are in place but need to be executed upon
• Understands different perspectives of stakeholders and responds appropriately
• Identifies when escalation required
• Explains and gains support for the desired outcome (eg, the initiative\’s project delivery approach with stakeholders)
• Can help represent the aligned conclusion and key details at leadership forum

REQUIRED EXPERIENCE

• Lean Six Sigma Green or Black Belt accreditation (mandatory)
• Bachelor\’s degree or higher
• 5+ years in management consulting or financial services (ideally central change/transformation teams)
• Demonstrated experience in:
• Business process reengineering and operational optimisation
• Business analysis and documentation of requirements/user stories
• Implementing workflow tools and/or robotic process automation (RPA)
• Delivering measurable business benefits through change initiatives
• Working in Agile project environments
• Strong analytical, visual communication, and problem-solving skills
• Effective stakeholder engagement and cross-cultural communication abilities
• Self-directed, organised, and focused on driving tangible outcomes

Desirable:

• Domain experience in asset or wealth management is a strong plus
• you will need to demonstrate strong technical acumen and apply this to project planning and delivery