At a Glance
- Tasks: Lead a dynamic team in managing digital distribution and marketing tech operations.
- Company: Join a leading investment management firm with a focus on innovation.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Thriving environment with a global mindset and excellent career advancement potential.
- Why this job: Make a real impact in digital marketing while leading a talented engineering team.
- Qualifications: 15+ years in tech delivery, with strong leadership and vendor management skills.
The predicted salary is between 80000 - 100000 £ per year.
Leading Investment Management firm is seeking a Senior Engineering Manager to manage Delivery, Operations & Support for Digital Distribution. The successful candidate will be accountable for ensuring the stability, scalability, and performance of the digital and marketing enablement ecosystem that powers our client's global distribution channels.
This strategic leadership role will line-manage a software engineering team as well as operational delivery and production support for marketing self-service capabilities and the digital experiences underpinned by Digital Distribution. You will partner closely with the build engineering teams to ensure seamless handover from project delivery to stable run-state, and lead offshore support teams in resolving issues quickly, enabling marketers to focus on driving client engagement.
The ideal applicant will currently be serving as senior technology leader Digital and Marketing Solutions, bringing a strong command of vendor management, incident resolution, and process improvement in a complex, global environment. Though digital and Martech is more important than industry background as financial services is a plus. Hybrid working environment - up to 3 days per week working from home.
Key Responsibilities- Provide senior leadership oversight for offshore external service providers managing offshore software engineering as well as support teams.
- Set performance expectations, SLAs, and escalation paths for vendors, ensuring alignment with internal standards.
- Build a culture of partnership and accountability with external partners.
- Lead production support and engineering for Marketing self-service capabilities (e.g., Marketing Resource Management, Campaign & Journey Orchestration, Content Management, Event Management, Social Engagement, Consent & Preferences) and digital experiences.
- Ensure high availability, stability, and performance of platforms, with proactive monitoring, incident management, and root cause analysis.
- Partner with build engineering teams to ensure smooth transition from project delivery to BAU, with clear operational readiness criteria.
- Collaborate with marketing, sales, and product stakeholders to understand needs and ensure operational capabilities meet business expectations.
- Act as the primary technology liaison for segment marketing teams using self-service tools, ensuring fast resolution and strong adoption.
- Lead governance for digital channel enablement operations, ensuring compliance with security, privacy, and regulatory requirements.
- Drive continuous improvement initiatives to increase self-service capability, reduce manual intervention, and improve user satisfaction.
- Monitor KPIs for incident resolution time, platform uptime, and customer satisfaction, implementing corrective actions as needed.
- 15+ years in technology delivery and operations, with at least 5 years in enterprise-scale digital marketing or martech operations.
- Proven track record in engineering, production support leadership and operational excellence for marketing enablement platforms and digital experiences.
- Strong vendor management experience, particularly with large offshore partners including contract oversight, SLA enforcement, and performance improvement.
- Familiarity with at least one of the major Digital Marketing Solutions (DMS) platforms: Adobe Experience Cloud, Salesforce Marketing Cloud, Seismic, etc.
- Experience in asset management, wealth management, or other financial services digital distribution environments.
- Knowledge of capability-led funding models and working in a Solution Delivery structure.
- Track record in increasing self-service adoption among non-technical marketing teams.
- Expertise in ITIL processes and operational governance in a regulated environment.
- Operational Anchor: Ensures stability and reliability as the foundation for business growth.
- Service Mindset: Acts as a trusted partner to marketing teams, anticipating needs and removing friction.
- Vendor Commander: Sets clear expectations, drives accountability, and builds productive partnerships with external providers.
- Calm Under Pressure: Maintains composure and focus during incidents, ensuring issues are resolved quickly and thoroughly.
- Global Mindset: Operates effectively across time zones, cultures, and distributed teams.
Senior Software Engineering Manager in London employer: McCabe & Barton
As a leading Investment Management firm, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and innovation. Our hybrid working model allows for flexibility, enabling you to balance your professional and personal life while contributing to impactful digital and marketing solutions. With a strong emphasis on collaboration and continuous improvement, we offer unique opportunities for career advancement in a supportive environment that values your expertise and leadership.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Software Engineering Manager in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at McCabe & Barton or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to McCabe & Barton.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like McCabe & Barton.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like McCabe & Barton that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Software Engineering Manager in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at McCabe & Barton.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at McCabe & Barton and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at McCabe & Barton
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If McCabe & Barton uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
