At a Glance
- Tasks: Provide 1st and 2nd line IT support in a fast-paced financial environment.
- Company: Dynamic Private Equity firm based in London with a collaborative culture.
- Benefits: Competitive salary, professional development, and hands-on experience in tech.
- Other info: Opportunity for growth and exposure to global IT teams.
- Why this job: Join a leading firm and enhance your IT skills while supporting executives.
- Qualifications: Experience in IT support, especially in Windows/M365 environments.
The predicted salary is between 40000 - 50000 £ per year.
A Private Equity firm in London is seeking an Infrastructure Support Analyst to provide 1st and 2nd line IT support, with some 3rd line exposure, in a fast-paced financial services environment. The role also includes significant executive support.
Key Responsibilities
- Provide 1st and 2nd line IT support, with escalation to 3rd line where required
- Support Windows 10/11 and Microsoft 365 (Teams, Outlook, SharePoint, OneDrive)
- Manage Active Directory/Microsoft Entra ID for user onboarding, access, and Intune device management
- Azure Virtual Desktop (AVD) support and session troubleshooting
- Intune device enrolment and policy management across Windows and iOS
- Support laptops, desktops, mobile devices, printers, and video conferencing tools
- Endpoint build, imaging, hardware fault diagnosis and vendor coordination
- Provide high-level executive support across the business
- Work with global IT teams to resolve incidents
Requirements
- Experience in 1st and 2nd line IT support (some 3rd line exposure preferred)
- Helpdesk or IT support experience in a Windows/M365 environment
- Hands-on Entra ID and M365 administration
- Intune/endpoint management across Windows and iOS devices
- Familiarity with conditional access and MFA configuration
- Good communication skills; comfortable dealing directly with end users at all levels
- Financial services or regulated environment experience a plus
- Experience in financial services or corporate environments is a must
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Support Analyst in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like McCabe & Barton. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Infrastructure Support Analyst in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to McCabe & Barton.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on McCabe & Barton's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at McCabe & Barton
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with McCabe & Barton.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at McCabe & Barton will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former McCabe & Barton employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
