At a Glance
- Tasks: Be the go-to person for IT support, solving tech issues and managing requests.
- Company: Leading IT services provider in Greater London with a vibrant work culture.
- Benefits: Competitive salary, great benefits, and opportunities for professional growth.
- Why this job: Kickstart your career in IT while making a real difference on-site.
- Qualifications: Experience in IT support and strong knowledge of Microsoft 365 required.
- Other info: Join a dynamic team and thrive in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT services provider in Greater London is seeking an IT Service Desk Analyst to support its IT functions on-site. You will serve as the first point of contact for IT support, resolving technical issues and managing service requests.
Ideal candidates will have:
- Experience in IT support
- Strong knowledge of Microsoft 365
- Excellent communication skills
This role is perfect for a proactive individual looking to grow in a dynamic environment. Competitive salary and benefits offered.
London IT Service Desk Analyst – 12-Month FTC employer: Mccabe & Barton
Contact Detail:
Mccabe & Barton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London IT Service Desk Analyst – 12-Month FTC
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We want to show off our problem-solving skills, especially with Microsoft 365 issues. Role-play with a friend if you can!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking sharp can boost our confidence. Let’s make sure we’re presenting ourselves as the proactive individual they’re looking for.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. Plus, it shows we’re genuinely interested in the role. Don’t forget to apply through our website for the best chance!
We think you need these skills to ace London IT Service Desk Analyst – 12-Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and your knowledge of Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Service Desk Analyst role. Share specific examples of how you've resolved technical issues in the past and how you communicate effectively with users.
Show Your Proactive Side: In your application, let us know about times when you took the initiative to solve problems or improve processes. We love proactive individuals who are eager to grow and contribute to our dynamic environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Mccabe & Barton
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and any other relevant IT tools. Be ready to discuss specific technical issues you've resolved in the past, as this will show your hands-on experience and problem-solving skills.
✨Practice Your Communication Skills
As you'll be the first point of contact for IT support, clear communication is key. Practice explaining technical concepts in simple terms, so you can demonstrate your ability to help users who may not be tech-savvy.
✨Show Your Proactive Side
Prepare examples of how you've taken initiative in previous roles. Whether it’s suggesting improvements to processes or going the extra mile to assist a colleague, showcasing your proactive attitude will resonate well with the interviewers.
✨Research the Company Culture
Familiarise yourself with the company’s values and work environment. This will help you tailor your answers to align with their culture and show that you're genuinely interested in being part of their team.