At a Glance
- Tasks: Deliver exceptional food and drink service at the iconic Lord's Cricket Ground.
- Company: Join the Marylebone Cricket Club, a prestigious venue in the heart of London.
- Benefits: Earn London Living Wage, enjoy flexible hours, and receive full training.
- Other info: Enjoy free meals on major match days and great progression opportunities.
- Why this job: Be part of the thrilling cricket atmosphere and a fun team culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 12 - 12 £ per hour.
Would you like the opportunity to work at Lord's, the Home of Cricket and one of the most iconic sporting venues in the world? Marylebone Cricket Club (MCC) is looking for enthusiastic individuals to join our Food & Beverage team ahead of another exciting cricket season at Lord’s. Lord’s is a vibrant sports and events venue where excellence is expected both on and off the field. We pride ourselves on delivering exceptional service and world-class food and drink to our guests.
About the Role
- To provide excellent food and beverage service to all customers
- Enthusiastic attitude and proactive approach to all areas of service and hospitality
- Ensure knowledge of all menus
- Effectively and efficiently deal with customer feedback
- Must always be presentable and punctual
- Complete all training both in person and online as required
- Able to positively engage with the wider Lords team and uphold the core values of the MCC.
Benefits
- London Living Wage (plus holiday pay)
- No experience needed (Full & paid training provided)
- Progression & Promotion opportunities
- Casual work with excellent flexibility
- Involvement in the event and being part of the cricket atmosphere!
- Fun team culture and social possibilities
- Free meal on Major Match days
Requirements
- Good interpersonal skills with a can-do attitude
- Good customer service skills
- Willingness to learn new skills and complete all required training, both in person and online
- Good communication skills and someone who is happy to speak to customers to offer recommendations and information
- Ability to work well under pressure in a fast-paced environment and thrive on a challenge
- Good food and beverage knowledge
- Take pride in contributing to the enjoyment of our guests
- A high standard of personal presentation and hygiene
- Hard working and proactive in solving issues and queries that may arise
Pub- Bar and Wait casual staff employer: MCC / Lords Cricket Ground
Joining the Marylebone Cricket Club (MCC) as casual staff at Lord's offers a unique opportunity to be part of an iconic venue steeped in sporting history. With a vibrant team culture, flexible working hours, and comprehensive training provided, employees can enjoy personal growth while delivering exceptional service in a lively atmosphere. The benefits include competitive pay, opportunities for progression, and the chance to immerse oneself in the excitement of cricket events, making it an ideal workplace for those seeking meaningful and rewarding employment.
Contact Details:
MCC / Lords Cricket Ground Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pub- Bar and Wait casual staff
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at MCC / Lords Cricket Ground and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Pub- Bar and Wait casual staff
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at MCC / Lords Cricket Ground that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at MCC / Lords Cricket Ground.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at MCC / Lords Cricket Ground get a sense of who you are beyond your experience!
How to prepare for a job interview at MCC / Lords Cricket Ground
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at MCC / Lords Cricket Ground and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
