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- Tasks: Deliver top-notch food and drink service at the iconic Lord's Cricket Ground.
- Company: Join the Marylebone Cricket Club, a legendary venue in the heart of London.
- Benefits: Earn London Living Wage, enjoy flexible hours, and receive full training.
- Why this job: Be part of the thrilling cricket atmosphere and make lasting memories.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Enjoy free meals on major match days and connect with a fun team.
The predicted salary is between 13 - 16 £ per hour.
Would you like the opportunity to work at Lord's, the Home of Cricket and one of the most iconic sporting venues in the world? Marylebone Cricket Club (MCC) is looking for enthusiastic individuals to join our Food & Beverage team ahead of another exciting cricket season at Lords. Lords is a vibrant sports and events venue where excellence is expected both on and off the field. We pride ourselves on delivering exceptional service and world-class food and drink to our guests.
About the Role
- To provide excellent food and beverage service to all customers
- Enthusiastic attitude and proactive approach to all areas of service and hospitality
- Ensure knowledge of all menus
- Effectively and efficiently deal with customer feedback
- Must always be presentable and punctual
- Complete all training both in person and online as required
- Able to positively engage with the wider Lords team and uphold the core values of the MCC.
Benefits
- London Living Wage (plus holiday pay).
- No experience needed (Full & paid training provided).
- Progression & Promotion opportunities.
- Casual work with excellent flexibility.
- Involvement in the event and being part of the cricket atmosphere!
- Fun team culture and social possibilities.
- Free meal on Major Match days.
Requirements
PERSON SPECIFICATIONS
- Good interpersonal skills with a can-do attitude
- Good customer service skills
- Willingness to learn new skills and complete all required training, both in person and online
- Good communication skills and someone who is happy to speak to customers to offer recommendations and information
- Ability to work well under pressure in a fast-paced environment and thrive on a challenge
- Good food and beverage knowledge
- Take pride in contributing to the enjoyment of our guests
- A high standard of personal presentation and hygiene
- Hard working and proactive in solving issues and queries that may arise
Pub- Bar and Wait casual staff employer: MCC / Lords Cricket Ground
Contact Detail:
MCC / Lords Cricket Ground Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub- Bar and Wait casual staff
✨Tip Number 1
Get to know the venue! Familiarise yourself with Lord's and its vibe. This will help you engage with customers and show your enthusiasm during interviews. Plus, it’ll give you a leg up when chatting about the role!
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, try role-playing with friends or family. It’ll boost your confidence and help you nail those tricky customer interactions.
✨Tip Number 3
Dress to impress! Make sure you look presentable for any interviews or meet-ups. A smart appearance shows you take the role seriously and are ready to uphold the high standards at Lord's.
✨Tip Number 4
Apply through our website! We love seeing applications directly from enthusiastic candidates. It shows you're keen and makes it easier for us to spot your application among the rest!
We think you need these skills to ace Pub- Bar and Wait casual staff
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the opportunity to work at Lord's and be part of the cricket atmosphere. A positive attitude can really make your application stand out.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Mention any relevant experience or qualities that align with our values at MCC, like good customer service skills and a proactive approach. It shows us you’ve done your homework!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A well-presented application reflects your attention to detail, which is super important in our fast-paced environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at MCC!
How to prepare for a job interview at MCC / Lords Cricket Ground
✨Know Your Stuff
Before the interview, make sure you’re familiar with the menus and the types of food and drink offered at Lord's. This will not only show your enthusiasm but also help you answer questions confidently and impress the interviewers with your knowledge.
✨Show Off Your Personality
Since this role is all about customer service, let your personality shine through! Be friendly, approachable, and enthusiastic during the interview. Share examples of how you've engaged with customers in the past, even if it’s from a different context.
✨Dress to Impress
Presentation matters, especially in hospitality. Make sure you arrive looking smart and well-groomed. This reflects your understanding of the high standards expected at Lord's and shows that you take the opportunity seriously.
✨Ask Questions
Don’t hesitate to ask questions during the interview. It shows your interest in the role and the company. You might want to inquire about the training process or what a typical match day looks like. This can also help you gauge if the job is the right fit for you!
