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- Tasks: Join our team to serve food and drinks, ensuring a top-notch experience for guests.
- Company: Work at Lord's Cricket Ground, the iconic home of cricket with a rich history.
- Benefits: Enjoy flexible hours, competitive pay, free meals on match days, and training provided.
- Why this job: Be part of an exciting atmosphere, create unforgettable memories, and grow in a fun team culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: This is a zero hours casual role, perfect for students seeking flexibility.
Role Overview
Our Values
EXCELLENCE
- Striving for excellence in every aspect of the MCC’s operations.
- Valuing continuous improvement, pushing boundaries to achieve the best outcomes for Members, players and visitors.
- From the world-class cricket schedule to the maintenance of Lord’s Cricket Ground, we aim to drive forward the game of cricket.
TEAMWORK
- Creating a cohesive and supportive environment to create shared goals and responsibilities.
- Success in our team performance benefits all who come to Lord’s.
- By valuing teamwork at MCC we create a positive and inclusive environment.
INTEGRITY
- Striving for honesty, fairness and ethical conduct in all aspects of cricket.
- Integrity, both on and off the field of play, is at the heart of MCC.
- Promote a culture of sportsmanship celebrated by those within the Club and those who visit to play or watch.
The bar & waiting role involves:
- Completing room setup & breakdown
- Counting kit & stock
- Attending briefings
- Providing a warm and friendly welcome to customers
- Serving food and beverages with the highest standard
- Effectively and efficiently responding to customer queries and needs
- Enhancing the customer experience when the opportunity arises and going above and beyond
- Learning and retaining product knowledge that can be confidently passed on to customers
- Acting as an ambassador for the prestigious Lord’s brand
- Maintaining our high presentation standards
- Adhering to uniform standards
- Following correct procedures regarding room setup and breakdown
- Always complying with Health and Safety procedures
Additional information:
Zero hours Casual Worker Agreement, offering flexibility.
We welcome applications for this Bar & Wait role from candidates with any of the following skills or experience: Bar, Retail, Hospitality, Events, Front of House, Bar Tender, Retail, Waiter.
About the Role
Would you like the opportunity to work at Lord’s, the Home of Cricket and the most famous cricket ground in the world?
Marylebone Cricket Club (MCC) is looking for enthusiastic individuals to join our Food & Beverage team ahead of another busy cricket season at Lord’s.
Lord’s is a sports and events venue where the best want to perform, both on and off the field. We take pride in our reputation for providing some of the finest food and service within the sports industry.
Are you someone who can be attentive to our guests, go the extra mile and create unforgettable memories?
If you believe you have what it takes to join our team, then we would love to hear from you!
Benefits
- London Living Wage (plus holiday pay).
- No experience needed (Full & paid training provided).
- Progression & Promotion opportunities.
- Casual work with excellent flexibility.
- Involvement in the event and being part of the cricket atmosphere!
- Fun team culture and social possibilities.
- Free meal on Major Match days.
Essential Skills
- Team player who is flexible and reliable
- Ability to deliver exceptional customer service with a smile
- Good communication skills and someone happy to speak to customers to offer recommendations and information
- Ability to work well under pressure in a fast-paced environment and thrive on a challenge
- Willingness to learn about the food and drinks served, including allergens
- Good food and drinks knowledge
- Take pride in contributing to the enjoyment of our guests
- A high standard of personal presentation and hygiene
- Hardworking and proactive in solving issues and queries that may arise
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Bar and Wait Roles employer: MCC / Lords Cricket Ground
Contact Detail:
MCC / Lords Cricket Ground Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Wait Roles
✨Tip Number 1
Familiarize yourself with the values of MCC, especially excellence, teamwork, and integrity. When you engage with us during the application process, highlight how your personal values align with these principles.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your ability to enhance the customer experience at Lord's.
✨Tip Number 3
Research the food and beverage offerings at Lord's Cricket Ground. Being knowledgeable about the menu will not only impress us but also help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 4
Emphasize your flexibility and reliability in your conversations with us. Since this role involves casual work, showing that you can adapt to different situations and are dependable will make you a strong candidate.
We think you need these skills to ace Bar and Wait Roles
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description. Understand the key responsibilities and essential skills required for the Bar and Wait roles at Lord's. This will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: Even if you don't have direct experience in bar or wait roles, think about any customer service, hospitality, or teamwork experiences you've had. Make sure to emphasize these in your CV and cover letter, showcasing how they align with the values of excellence, teamwork, and integrity.
Show Enthusiasm: In your application, express your passion for working in a vibrant environment like Lord's. Mention your excitement about being part of the cricket atmosphere and how you can contribute to creating unforgettable memories for guests.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-organized and clearly formatted. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MCC / Lords Cricket Ground
✨Show Your Enthusiasm
Make sure to express your excitement about the opportunity to work at Lord's. Highlight your passion for customer service and how you can contribute to creating unforgettable experiences for guests.
✨Demonstrate Teamwork Skills
Since teamwork is a core value, be prepared to share examples of how you've successfully worked in a team environment. Discuss how you support your colleagues and contribute to shared goals.
✨Know the Product
Familiarize yourself with the food and beverage offerings at Lord's. Being able to confidently discuss menu items and make recommendations will show that you're proactive and ready to enhance the customer experience.
✨Emphasize Flexibility and Reliability
As this role requires flexibility, be ready to discuss your availability and willingness to adapt to different situations. Highlight any previous experience where you had to be reliable and flexible in a fast-paced environment.
