IT Systems Engineer (Boomi) in Daventry

Build your Career with an Industry Leader. For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. With more than 12,000 teammates in 25+ countries, we come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care.

As a member of the IT Global Enterprise Integration, you will be responsible for supporting, reviewing, analyzing, and evaluating business systems and user needs, documenting those needs, defining detailed business requirements, processes, and functional designs, developing, and executing test plans, issue resolution with a 3rd party vendor, testing and defect resolution/triage, and conducting business change management.

Primary Purpose:

• Operate as a liaison between multiple work streams to effectively integrate Enterprise Systems by programming automated Boomi ETL data translations that incorporate Business Rules.
• Work with other teams on Projects to design mapping & translation processes that will optimize the Enterprise Integration Platform.
• Design, Develop, & Build integration code along with providing Specifications and Working Documentation.
• Work with the testing team to help develop and execute testing plan.
• Assist with Integration Planning, Integration Execution, and Integration Support (Implementation thru Post Go Live).

The Role:

• Provide tangible value by interpreting business problems into cost effective solutions leveraging technology, automation, and improved business processes.
• Interact with Business Units & Customers to evaluate business problems and provide cost saving solutions.
• Lead requirement gathering sessions for Boomi Integrations to define solutions, document specifications, and develop use cases for New Integrations and Integration Change Requests.
• Provide structure to development projects with Project Management, Cost Analysis, Life Cycle management and appropriate monitoring and documentation.
• Assume Boomi support and management responsibility of designated application, including day-to-date activities, maintenance activities (i.e. upgrades, changes, security), applicable documentation and training materials development, user training and identifying ways to further enhance and/or optimize particular area.
• Systems Optimization: Performance Monitoring and Tuning.
• Systems Maintenance: New version Upgrades, Security, and Testing.
• Disaster Recovery Planning and Plan Management.
• Improve development and project deliverable lead times through organized development practices, project management, accurate requirements gathering, interactive prototyping, and structured test plans.
• Document required documentation that aligns with best practices & established standards.
• Maintain the latest documentation versions current and validate for accuracy & integrity.
• Clearly interpret business requirements to developers and interpret systems to users.
• Develop testing test plans and work instructions/procedures for all related systems.
• Provide 2nd Tier support to Service Desk as a Subject Matter Expert (SME).
• Resolve assigned Incidents and respond within prescribed SLA.
• Ensure accuracy of Knowledge Base articles for selected applications and systems.

About you:

• Bachelors degree in IT, Computer Science/Engineering, MIS, CIS, or equivalent job experience.
• Substantial experience in Business Systems Analysis, Systems Integrations, Project Management, Systems Development, or ERP/EDI/ETL Support.
• Proven experience in technical writing and team leadership required.
• Considerable working knowledge of: Boomi Integration Platform Design and Development or similar, Database Scripting & Stored Procedures: PLSQL/SQL or similar, Programming: VB or VB.net Scripting or similar, ERP Systems: Globe-Tek, Radius, SAP or similar, SOA Integration Methodologies: APIs, REST, SOAP, XML, JSON, EDI Standards ANSI ASC X12 or UN/EDIFDCT.
• A good understanding of systems development life cycles and requirements gathering is desired.
• Previous experience within a manufacturing environment, supporting Integrated ERP systems for a distributed organization, is highly desirable.
• Experience eliciting requirements from multiple business stakeholders.
• An understanding of technical design issues as this is a technical role.
• Excellent critical thinking and troubleshooting skills, ability to find and solve root causes of problems.
• Interpersonal skills along with the ability to work in a team.
• Effective in verbal and written communication skills.
• Effective Technical writing skills.
• Experience supporting applications on Windows or Linux Servers.

Additional Information:

• To apply for this role you must already have the right to live and work in the United Kingdom and have the ability to travel unrestricted within the European Union. Visa sponsorship is not provided.
• This role is hybrid-based with occasional on-site meetings with the team. You should therefore be located within a reasonable travelling distance of either our sites in Glasgow or Daventry.
• As an American-owned company with multi-national operations, our main language for cross-border collaboration and communications is English. As such, the ability to speak fluent business English is essential for this role and all applications must be made using the English language.

Diversity & Inclusion:

At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued and empowered. We are committed to providing an environment in which everyone is included, treated fairly and with respect. We consider our people our best asset and understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation or life stage. We encourage & welcome all genders, people of disability, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.