Customer Reference & Technical Support Officer FTC 6 Months in Manchester

Customer Reference & Technical Support Officer FTC 6 Months in Manchester

Manchester Full-Time No working from home possible
McBride

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

This position is a Fixed Term Contract for 6 months.

Key Purpose

  • Coordinate projects, manage documentation and data accurately, support team and customer requests, and help keep systems, artwork, and communications organised and up to date.

Key Responsibilities:

  • To compile accurate customer technical documentation and develop artwork briefs ensuring they meet both internal and industry requirements and guidelines
  • To co-ordinate multiple projects, liaise with internal and external stakeholders to ensure tasks are completed according to agreed deadlines, and to accurately record and maintain key data where appropriate.
  • Proof-read & approve created artwork.
  • To ensure all web-based systems are maintained as required by internal and external stakeholders.
  • Support the team with any other general admin duties
  • To ensure that health, safety and hygiene regulations are adhered to all at times via maintaining a clean and safe working environment.
  • To generate and maintain procedures and work instructions for the area.
  • To always maintain confidentiality.
  • Contribute as part of a successful team.
  • To play an active part in continuous improvement within the department.

What will make you successful

  • Ability to work under pressure to agreed timescales
  • Ability to prioritise in a constantly changing environment
  • Strong communication capabilities both internally & externally
  • Ability to work independently
  • Resilient to setbacks
  • Willingness to learn new skills
  • An open and enquiring mind
  • Strong organisational skills
  • Attention to detail
  • Strong team work ethic
  • Committed and Persuasive
  • Flexible, creative and innovative

Skills & Qualifications:

  • Educated to GCSE standard in English and Mathematics
  • IT skills – good knowledge of Excel, Power point, Word, Outlook, Internet, SAP and EH&S
  • Good knowledge of data bases and data collation

Privacy Statement: We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please check our Job Applicant Privacy Notice on our career opportunities page which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

McBride

Contact Details:

McBride Recruitment Team