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- Tasks: Lead a premium sports venue, managing operations, events, and customer experience.
- Company: Join a renowned sports and events venue in the vibrant West Midlands.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and leadership.
- Why this job: Shape the future of a flagship destination while delivering unforgettable experiences.
- Qualifications: 5+ years in senior venue/event management with strong commercial acumen required.
- Other info: Be prepared to work evenings and weekends for exciting events!
The predicted salary is between 43200 - 72000 £ per year.
Our client is seeking an exceptional leader to take the helm of a renowned sports and events venue in the West Midlands. With a packed calendar of sporting fixtures and a thriving year-round events business, this is a rare opportunity to shape the future of a flagship destination in the UK’s leisure and hospitality landscape.
About the Venue:
This premium sports venue hosts 25 high-profile fixtures annually, including one of the region’s most iconic events. It is also home to a wide range of non-sports events, including:
- Corporate hospitality and conferences
- Live music events and festivals
- Seasonal public events such as fireworks nights and family fun days
- Weddings and private functions
- An on-site caravan and motorhome park
The Role:
As General Manager, you’ll report to the Regional Director and lead a team of experienced senior managers across operations, finance, catering, customer service, and events. You’ll be responsible for:
- Driving commercial performance across all aspects of the venue
- Leading the planning and delivery of major events
- Building and maintaining key stakeholder relationships at executive level – locally and across the wider industry
- Identifying and capitalising on growth and investment opportunities
- Ensuring excellence in customer experience and operational delivery
What We’re Looking For:
- A proven leader with at least 5 years' senior venue or event management experience
- Strong commercial acumen and a track record in delivering large-scale public events
- Experience in estate/land management and optimisation of outdoor space
- A collaborative relationship-builder who can represent the venue with credibility and vision
- Sound knowledge of health and safety practices and compliance
- A willingness to work evenings and weekends as required by the events calendar
This is a high-impact leadership opportunity for someone ready to take ownership of a unique venue with significant potential.
Interested in learning more? Please get in touch to explore how you could lead the next chapter at this exceptional West Midlands destination.
General Manager employer: McBride Sport
Contact Detail:
McBride Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with professionals in the sports and events industry. Attend local events, conferences, or seminars related to venue management to meet potential contacts who can provide insights or even recommend you for the role.
✨Tip Number 2
Familiarise yourself with the specific venue and its history. Understanding its unique features and challenges will help you articulate your vision for its future during interviews and discussions with stakeholders.
✨Tip Number 3
Demonstrate your leadership style by sharing examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to drive performance and foster collaboration among diverse departments.
✨Tip Number 4
Stay updated on industry trends and best practices in venue management. Being knowledgeable about current developments will not only impress interviewers but also show your commitment to excellence in the role.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in venue or event management. Focus on your leadership roles, commercial achievements, and any large-scale events you've successfully delivered.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the venue. Discuss your vision for enhancing customer experience and driving commercial performance, and how your background aligns with the job requirements.
Highlight Stakeholder Management Skills: Emphasise your ability to build and maintain relationships with key stakeholders. Provide examples of how you've successfully collaborated with executives or partners in previous roles.
Showcase Event Planning Experience: Detail your experience in planning and delivering major events. Include specific examples of events you’ve managed, focusing on your role in ensuring operational excellence and customer satisfaction.
How to prepare for a job interview at McBride Sport
✨Showcase Your Leadership Experience
As a General Manager, you'll need to demonstrate your leadership skills. Prepare specific examples from your past roles where you successfully led teams, managed large-scale events, or improved operational efficiency.
✨Understand the Venue's Unique Selling Points
Research the venue thoroughly before the interview. Be ready to discuss what makes it stand out in the sports and events industry, and how you can leverage these strengths to drive commercial performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to event management, stakeholder engagement, and customer service, and how you would handle them effectively.
✨Demonstrate Your Commercial Acumen
Be prepared to discuss your understanding of financial management and revenue generation strategies. Highlight any previous experiences where you successfully increased profitability or identified growth opportunities in a similar setting.
