At a Glance
- Tasks: Lead and inspire teams to deliver exceptional hospitality experiences at a major stadium.
- Company: Join McBride Sport, a leader in catering and hospitality operations.
- Benefits: Enjoy career development, enhanced holiday allowance, and flexible working options.
- Other info: Opportunity to work in a fast-paced, high-pressure setting with excellent growth potential.
- Why this job: Make a real impact in a high-profile role within a dynamic live-event environment.
- Qualifications: Proven leadership in hospitality, strong commercial skills, and a passion for guest experiences.
The predicted salary is between 60000 - 80000 £ per year.
McBride Sport are delighted to be supporting the search for an experienced Head of Operations to lead the catering and hospitality operation within a major stadium venue in Edinburgh. This is a high-profile leadership role responsible for delivering exceptional hospitality experiences across matchdays, conferences, events and premium hospitality operations.
The successful candidate will:
- Lead and inspire large operational teams in a fast-paced live-event environment
- Take full ownership of commercial performance and P&L delivery
- Drive operational excellence, service standards and customer experience
- Build strong stakeholder relationships across the venue and partner network
- Champion compliance, safety and team development across all operations
We are keen to speak with candidates who have:
- Proven leadership experience within stadia, large-scale hospitality or contract catering
- Strong commercial and financial management capability
- A hands-on, people-first leadership style
- Experience operating in high-volume, high-pressure environments
- A passion for delivering outstanding guest and fan experiences
The role offers an excellent benefits package including career development opportunities, enhanced holiday allowance, and flexible working opportunities. For a confidential conversation, please contact McBride Sport directly or apply via LinkedIn.
Head of Operations in Dunfermline employer: McBride Sport
McBride Sport is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh's vibrant stadium scene. With a strong focus on employee growth and development, we provide comprehensive benefits including enhanced holiday allowances and flexible working options, all while fostering a culture that prioritises teamwork and outstanding guest experiences. Join us to lead a passionate team in delivering memorable hospitality moments at high-profile events.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Dunfermline
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like McBride Sport. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to McBride Sport
Don't be shy about reaching out to McBride Sport directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Operations in Dunfermline
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about McBride Sport and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at McBride Sport
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
