Customer Reference & Technical Support Officer FTC 6 Months in Middleton

Customer Reference & Technical Support Officer FTC 6 Months in Middleton

Middleton Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
M

At a Glance

  • Tasks: Coordinate projects, manage documentation, and support team and customer requests.
  • Company: Join a dynamic International FMCG business with growth opportunities.
  • Benefits: Gain valuable experience in a supportive environment for 6 months.
  • Other info: Flexible, creative, and innovative mindset is essential.
  • Why this job: Be part of a successful team and contribute to continuous improvement.
  • Qualifications: GCSEs in English and Maths; strong IT skills required.

The predicted salary is between 30000 - 40000 Β£ per year.

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity. This position is a Fixed Term Contract for 6 months.

Key Purpose

Coordinate projects, manage documentation and data accurately, support team and customer requests, and help keep systems, artwork, and communications organised and up to date.

Key Responsibilities:
  • To compile accurate customer technical documentation and develop artwork briefs ensuring they meet both internal and industry requirements and guidelines.
  • To co-ordinate multiple projects, liaise with internal and external stakeholders to ensure tasks are completed according to agreed deadlines, and to accurately record and maintain key data where appropriate.
  • Proof-read & approve created artwork.
  • To ensure all web-based systems are maintained as required by internal and external stakeholders.
  • Support the team with any other general admin duties.
  • To ensure that health, safety and hygiene regulations are adhered to all at times via maintaining a clean and safe working environment.
  • To generate and maintain procedures and work instructions for the area.
  • To always maintain confidentiality.
  • Contribute as part of a successful team.
  • To play an active part in continuous improvement within the department.
What will make you successful
  • Ability to work under pressure to agreed timescales.
  • Ability to prioritise in a constantly changing environment.
  • Strong communication capabilities both internally & externally.
  • Ability to work independently.
  • Resilient to setbacks.
  • Willingness to learn new skills.
  • An open and enquiring mind.
  • Strong organisational skills.
  • Attention to detail.
  • Strong team work ethic.
  • Committed and Persuasive.
  • Flexible, creative and innovative.
Skills & Qualifications:
  • Educated to GCSE standard in English and Mathematics.
  • IT skills – good knowledge of Excel, PowerPoint, Word, Outlook, Internet, SAP and EH&S.
  • Good knowledge of databases and data collation.

Customer Reference & Technical Support Officer FTC 6 Months in Middleton employer: McBride plc

Join a dynamic and supportive team at our Middleton location, where we prioritise employee growth and development within the fast-paced FMCG sector. We offer a collaborative work culture that encourages innovation and continuous improvement, alongside competitive benefits and a commitment to maintaining a safe and healthy working environment. This role not only provides valuable experience but also opens doors for future career advancement in a globally recognised company.

M

Contact Details:

McBride plc Recruitment Team

We think you need these skills to ace Customer Reference & Technical Support Officer FTC 6 Months in Middleton

Project Coordination
Technical Documentation
Artwork Brief Development
Stakeholder Liaison
Data Management
Proofreading
Web-based Systems Maintenance