Senior Service Operator in Manchester

Senior Service Operator in Manchester

Manchester Full-Time 30000 - 40000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team on the shop floor, ensuring smooth operations and quality control.
  • Company: Join a forward-thinking company that values transparency and teamwork.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
  • Other info: Be part of a vibrant workplace with plenty of room for career advancement.
  • Why this job: Make a real impact by driving continuous improvement and enhancing customer service.
  • Qualifications: Experience in operations management and a passion for quality assurance.

The predicted salary is between 30000 - 40000 ÂŁ per year.

Assume a very visible and approachable shop floor position.

Promote and encourage an atmosphere of involvement, ownership, transparency and personnel responsibility through regular briefings.

Manage and control holidays and absence to ensure minimal impact.

Build a “next in command” structure through training and involvement.

Promote very clear lines of procedure and responsibilities.

Monitors Filling and Blowmould plans to ensure objectives are met.

Monitor stock aging and usage to maintain flow of stock through Live Rack.

Liaise with internal and external customers to maintain customer service.

Return unused components to stock ensuring accuracy of records.

Manage Live Rack and Dan Palletisers/wrappers.

Liaise with Logistex to manage any operational issues with Live Rack.

Effectively allocates the stock to production.

Manages the time schedules of the internal stock movements from storage.

Is able to manage resources to execute the daily/weekly tasks.

Can effectively conduct audits and reconcile any discrepancies.

Treats quality as a key part of their work on a daily basis and supports initiatives or changes in process as they arise.

Has a strong understanding of the tasks required to comply with local quality instructions and ensures they are adhered to rigidly.

Takes personal responsibility for corrective actions / non-conformances in their area. Seeks assistance and raises awareness if they perceive there are potential compliance issues in their area.

Contributes to diagnostic and continuous improvement exercises, by sharing information or undertaking work as part of improvement teams.

Communicates improvements, and guides, monitors team members in their completion of quality based tasks.

Has a thorough knowledge of the SAP transactions and processes and Logistex software.

Able to interrogate and investigate inventory accuracy and discrepancies.

Knowledge of suitable processes and skills application.

Participates in continuous improvement activities.

Senior Service Operator in Manchester employer: McBride plc

As a Senior Service Operator, you will thrive in a dynamic and supportive work environment that values transparency, ownership, and personal responsibility. Our company fosters a culture of continuous improvement and employee development, offering ample opportunities for training and career progression. Located in a vibrant area, we provide a collaborative atmosphere where your contributions directly impact our success and customer satisfaction.
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Contact Detail:

McBride plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Operator in Manchester

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they engage with their team and customers. This will help you tailor your responses and show that you're a great fit for their vibe.

✨Tip Number 2

Practice your communication skills! Since the role involves liaising with internal and external customers, being clear and confident in your speech is key. Try mock interviews with friends or use online platforms to get feedback.

✨Tip Number 3

Show off your problem-solving skills during the interview. Think of examples where you've tackled operational issues or improved processes. This will demonstrate your ability to contribute to continuous improvement initiatives.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Senior Service Operator in Manchester

Leadership Skills
Communication Skills
Inventory Management
Quality Control
SAP Software Proficiency
Logistex Software Knowledge
Problem-Solving Skills
Continuous Improvement
Training and Development
Operational Management
Attention to Detail
Audit Conducting
Resource Management
Customer Service Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about your experiences that make you a great fit for the Senior Service Operator role.

Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience in managing stock, liaising with customers, and conducting audits. We love seeing how your skills align with what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and long-winded explanations. Make it easy for us to see why you’re the right person for the job!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at McBride plc

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Senior Service Operator. Familiarise yourself with the key tasks mentioned in the job description, like managing stock and liaising with customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Leadership Skills

Since this role involves building a 'next in command' structure, be prepared to discuss your experience in training and mentoring others. Share specific examples of how you've promoted ownership and responsibility within a team, as this will highlight your ability to lead effectively.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills, especially regarding compliance and quality control. Think of scenarios where you've had to manage discrepancies or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

✨Demonstrate Your Technical Knowledge

Familiarity with SAP transactions and Logistex software is crucial for this role. Brush up on these systems and be ready to discuss how you've used them in previous positions. If you have any relevant certifications or training, don’t forget to mention those too!

Senior Service Operator in Manchester
McBride plc
Location: Manchester

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