RFQ C004926 - Operational Readiness Validation Manager (FLAGCIS)
Northwood, United Kingdom | Posted on 19/06/2026
Job Description
- Coordinates overall system service delivery integration of the FLAGCIS (maritime deployable communication & information system modules).
- Conducts validation of system technical criteria during milestone phases to ensure the system is brought to a state of operational readiness.
- Modifies and communicates system integration timeline changes to key stakeholders.
- Supports each of the assigned technical leads for the system integration milestones with planning and execution of each event.
- Publishes a System Operational Readiness Status document for signature by CSU Commander (NCIA) and the Operational User (MARCOM HQ N6) in advance of the final Phase of Operational validation.
- Supports the coordination of infrastructure and CIS connectivity works to upgrade facilities for FLAGCIS.
- Monitor, records, and reports progress of validation of system technical criteria achievement, while recording observations and exceptions, proposing viable plan to achieve criteria.
- Provides advice to key stakeholders including, but not limited to: NCIA Service Level and Service Delivery Managers, Service owners, Commander CSU, Branch Heads, Principal Technicians, MARCOM HQ personnel, and AIRBUS technicians.
- Assists in the production, validation, and refinement of system documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals.
Essential Qualifications and Experience
- Active NATO Secret Security Clearance
- Bachelor's degree with a focus in Information Technologies or related discipline.
- Minimum 7 years of relevant hands‑on experience in IT project management.
- Formal and current Project Management certification (PRINCE2, PMP, or equivalent).
- Formal and current ITIL Foundations certification.
- Expert knowledge of MSOffice suite is required.
Desirable Qualifications and Education
- Master's degree in Computer Science, Information Technologies or related discipline.
- Experience in coordinating CIS operational readiness planning, execution, validation.
- Knowledge of Microsoft Server Technologies, including active Directory and Microsoft Exchange.
- Knowledge and experience in Virtualization Technologies, including VMWare.
- Knowledge and experience with military grade cryptographic Technologies.
- Knowledge of the SDE process, such as Ansible playbooks, is desirable.
- Knowledge and experience with Networking and digital communication service Technologies.
- Knowledge and experience with NATO Maritime software applications, including NIRIS, MCCIS, ICC, EDMS, JCHAT, NCOP, and ARCGIS is highly desirable.
- Ability to write clear and concise technical documentation and user guides is required.
- Effective oral and written communication skills in English are essential.
- Customer focus: focuses on customer needs and satisfaction; acts with customers in mind; high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way; consistently achieves project goals; gets first‑hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
