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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maximise store performance.
- Company: Join Coach, a renowned luxury brand known for quality and innovation.
- Benefits: Competitive pay, employee discounts, and opportunities for growth.
- Why this job: Be part of a dynamic team that redefines luxury and style.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting career path in a globally recognised brand.
The predicted salary is between 28800 - 43200 £ per year.
We\’re looking for a motivated, enthusiastic Store Supervisor to join our Vans team based at York Designer Outlet
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.
As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
In this entry level management position, you will assist the Store and Assistant Store Manager by:
- Supporting the management team to drive sales and profitabilityCoaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand\’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store\’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary
- Ideally you come from a retail background with some fashion or lifestyle experience
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are proficient in the use of MS Office and different POS systems
- You are flexible when it comes to working weekends, evenings, and holidays as necessary
We expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
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Store Supervisor employer: McArthurGlen
Contact Detail:
McArthurGlen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Coach's history, values, and product lines. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled customer service challenges or team dynamics in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Coach family.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Coach shine through! Share why you admire the brand and how its values resonate with you. This will help us see that you're not just looking for any job, but that you genuinely want to be part of the Coach family.
Highlight Relevant Experience: Make sure to showcase any previous experience that relates to the Store Supervisor role. Whether it's in retail or team management, we want to know how your background can contribute to our store's success. Be specific about your achievements!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing and demonstrate how your skills align with what we're looking for. It shows us you’re serious about this opportunity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at McArthurGlen
✨Know the Brand Inside Out
Before your interview, dive deep into Coach's history, values, and product lines. Understanding their modern luxury approach and what sets them apart will show your genuine interest and help you connect with the brand's ethos.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully built a team, set goals, or improved productivity. This will highlight your capability to align with Coach's focus on staff development.
✨Customer Focus is Key
Coach prides itself on exceptional customer service. Be ready to discuss how you've ensured a customer-centric approach in previous roles. Share specific instances where you went above and beyond to enhance the customer experience on the sales floor.
✨Dress the Part
Since Coach embodies effortless New York style, make sure your outfit reflects that aesthetic. Dressing appropriately not only shows respect for the brand but also gives you the confidence to present yourself as a fitting representative of Coach's image.
