At a Glance
- Tasks: Manage daily operations and ensure a top-notch visitor experience at our vibrant centre.
- Company: Join McArthurGlen, Europe's leading designer outlet manager with a collaborative culture.
- Benefits: Competitive salary, performance bonuses, wellbeing allowance, and flexible working options.
- Other info: Enjoy international exposure and access to over 16,000 LinkedIn Learning courses.
- Why this job: Be the driving force behind a seamless visitor experience in a dynamic environment.
- Qualifications: Experience in property services, strong communication skills, and technical expertise required.
The predicted salary is between 40000 - 50000 £ per year.
Company Description
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.
We're seeking a proactive professional Facilities Manager to oversee the day-to-day operational standards of our vibrant centre. You'll be the driving force behind a seamless visitor experience, ensuring excellence in health and safety, cleaning, landscaping, and security. Acting as a key link in our commercial operations, you'll manage tenant transitions and store refurbishments with precision, maintaining the highest standards while ensuring minimal disruption to the centre’s daily success.
Responsibilities Include:
- Facilities & Contracts: Oversee daily operations and manage external partners (Cleaning, Security, Landscaping) to ensure premium service delivery and cost-efficiency.
- Safety & Compliance: Act as the site lead for H&S, fire regulations, and risk management. Coordinate emergency drills and maintain 100% statutory compliance.
- Asset & Project Management: Protect long-term asset value by monitoring tenant maintenance and coordinating store fit-outs and refurbishments.
- Financial Oversight: Manage facilities budgets, lead procurement for new contracts, and drive site-wide sustainability and energy-saving initiatives.
- Stakeholder Relations: Build seamless working relationships with tenants to ensure smooth operational transitions and high satisfaction.
- Duty Management: Complete duty management training and participate in the management rota, providing site cover during evenings and weekends as required.
Qualifications
To be successful in this position, you will need a blend of technical expertise and exceptional people skills. We are looking for a candidate who can demonstrate:
- Industry Experience: Proven background in property services, ideally within high-footfall retail or hospitality.
- Technical Skills: Proficient in building systems, budget management, and MS Office. Workday experience is a plus.
- Compliance: Strong grasp of HSE and security legislation with a mandatory IOSH qualification.
- Sustainability & Risk: Practical experience in risk management and a commitment to leading environmental initiatives.
- Communication: Fluent in English with the ability to manage diverse stakeholders. Fluency in an additional European language is advantageous but not essential.
If you are an organised, self-starter who thrives in a fast-paced environment and takes pride in creating a first-class destination, we want to hear from you!
Additional Information
- Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%.
- Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
- Volunteering Days: Benefit from 2 paid volunteering days per year.
- Exclusive Discounts: Access special discounts at our Designer Outlets.
- Flexible Working: Hybrid working options where possible to accommodate your needs.
- International Exposure: Work with colleagues across eight countries within a global organization.
- Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
- Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
- Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact [email protected]
Facilities Manager in Ellesmere Port employer: McArthurGlen UK
At McArthurGlen Group, we pride ourselves on being a leading employer in the designer outlet sector, offering a vibrant work culture that champions inclusivity and innovation. As a Facilities Manager, you'll enjoy competitive salaries, performance bonuses, and a wellbeing allowance, alongside opportunities for international exposure and professional development through LinkedIn Learning. Our commitment to employee satisfaction is reflected in our positive work environment, where over 89% of colleagues recommend us as a great place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager in Ellesmere Port
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums to meet people who can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to health and safety, sustainability, and tenant relations so you can showcase how you align with their goals.
✨Tip Number 3
Practice your communication skills! As a Facilities Manager, you'll need to manage diverse stakeholders. Role-play common interview scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilities Manager in Ellesmere Port
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight your relevant experience in property services and any specific projects you've managed that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for creating a first-class visitor experience and how your skills can contribute to McArthurGlen's success.
Showcase Your People Skills:Since this role involves managing diverse stakeholders, be sure to highlight your communication skills and any experience you have in building strong relationships with tenants or team members.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at McArthurGlen UK
✨Know Your Stuff
Before the interview, dive deep into McArthurGlen's operations and values. Familiarise yourself with their designer outlets and understand what makes them tick. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your People Skills
As a Facilities Manager, you'll be dealing with various stakeholders. Prepare examples of how you've successfully managed relationships in the past. Think about times when you resolved conflicts or improved communication – these stories will highlight your people skills.
✨Demonstrate Compliance Knowledge
Brush up on health and safety regulations, fire safety, and risk management practices. Be ready to discuss how you've ensured compliance in previous roles. This will reassure them that you can handle the responsibilities of being the site lead for H&S.
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about their sustainability initiatives or how they manage tenant transitions. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
