Retail Assistant in Ellesmere Port

Company Description: McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.

We’re looking for a proactive and organised Retail Assistant to join our centre management team at Cheshire Oaks. This role is central to keeping our retail operations running smoothly; from coordinating daily activity to maintaining accurate data and supporting key meetings and initiatives across the centre. In this role you’ll report to the Senior Retail Manager, helping to coordinate daily retail activity, manage calendars, and support store performance reviews and centre meetings. You’ll maintain accurate retail data, prepare reports and presentations, and ensure information flows effectively across teams. You’ll also collaborate with other centre and office functions like Guest Experience, Facilities, Marketing, Leasing and Finance, to support smooth operations, while also contributing to projects and identifying opportunities to improve everyday processes.

Qualifications:

• Excellent organisation skills and attention to detail, with the ability to manage multiple tasks in a fast‑paced environment.
• Administrative experience.
• Confidence using Microsoft 365, especially Excel, PowerPoint, Word, and Outlook.
• Exposure to using AI as a professional tool is a plus.
• Strong communication skills and a collaborative mindset; the ability to build positive working relationships.
• Curiosity and adaptability, with a willingness to learn and improve processes.
• Passion for the fashion and retail sectors.

Benefits:

• Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 15%.
• Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
• Volunteering Days: Benefit from 2 paid volunteering days per year.
• Exclusive Discounts: Access special discounts at our Designer Outlets.
• Flexible Working: Hybrid working options where possible to accommodate your needs.
• International Exposure: Work with colleagues across eight countries within a global organization.
• Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross‑country projects, international secondments, and a calendar of core development opportunities.
• Values‑Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
• Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.

Equal Opportunity Employer: McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact Recruitment@mcarthurglen.com.