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For Companies At a Glance
- Tasks: Oversee daily operations, manage subcontractors, and ensure a safe environment for customers.
- Company: Join McArthurGlen, Europe's top designer outlet manager with 24 locations across 8 countries.
- Benefits: Enjoy a competitive salary, performance bonuses, wellbeing allowance, and special discounts.
- Why this job: Be part of a dynamic team, contribute to sustainability, and grow your career internationally.
- Qualifications: Fluent English, IOSH/NEBOSH/IWFM qualifications, and proven property management experience required.
- Other info: Flexible working options and a commitment to diversity make this an inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Facilities Manager - United Kingdom, Cheshire Oaks
Our Mission: 'To create the finest retail experiences.'
McArthurGlen Group, Europe's leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.
We are looking for a Facilities Manager to join us at our Cheshire Oaks designer outlet. The Facilities Manager oversees the daily operations of the Centre, managing subcontractor teams like maintenance, cleaning, landscaping, and security to ensure high service standards and a safe environment for customers and tenants. They handle facilities contracts, budgets, and best practices to optimize costs and improve the customer experience, while also supporting tenants during store openings, exits, and refurbishments.
Additionally, the role involves managing risk and safety, ensuring compliance with regulations, and leading fire training and drills. The Facilities Manager contributes to long-term asset management and sustainability by optimizing utilities and overseeing critical maintenance projects. As a member of the leadership team, they collaborate across departments and work flexible hours to meet operational needs.
We offer you:
- A competitive salary and attractive performance bonus of up to 25%
- A wellbeing allowance (a set amount you can claim towards yoga, gym equipment or anything that promotes your wellbeing)
- 2 volunteering days per year
- Special discounts in our Designer Outlets
- Be part of an international organisation, with the opportunity to work with colleagues across eight countries
- Access to LinkedIn learning from day one with access to over 16,000 courses
- An environment enabling your growth including internal moves, cross country projects and international secondments as well as a calendar of core development opportunities and bespoke learning
Requirements:
- Fluent English: written & spoken, with excellent communication skills
- IOSH or NEBOSH or IWFM qualifications are essential
- Proven property services management experience, within a customer facing environment is essential
- Knowledge of risk and security management
- Project Management experience
- Budget Management experience
- Computer literacy essential - eg Word, Excel, Outlook, PowerPoint
You will have a main point of contact within our Talent team. At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
Retail Facilities Coordinator employer: McArthurGlen Designer Outlets
Contact Detail:
McArthurGlen Designer Outlets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Facilities Coordinator
✨Tip Number 1
Familiarise yourself with the specific facilities management practices relevant to retail environments. Understanding how to optimise customer experiences while managing subcontractor teams will give you an edge in interviews.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in retail. Engaging with industry contacts can provide insights and potentially lead to referrals for the position.
✨Tip Number 3
Stay updated on the latest trends in sustainability and risk management within retail facilities. Demonstrating knowledge of these areas during discussions can showcase your commitment to the role and the company's mission.
✨Tip Number 4
Prepare to discuss your experience with budget management and project management in detail. Be ready to share specific examples of how you've successfully managed costs and led projects in previous roles.
We think you need these skills to ace Retail Facilities Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in customer-facing environments. Emphasise your qualifications like IOSH or NEBOSH, and any project or budget management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating excellent retail experiences. Mention specific examples of how you've managed subcontractor teams or improved service standards in previous roles.
Highlight Communication Skills: Since the role requires excellent communication skills, provide examples in your application of how you've effectively communicated with teams, tenants, or customers in past positions.
Showcase Your Problem-Solving Abilities: Include instances where you've successfully managed risks or resolved issues in facilities management. This will demonstrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at McArthurGlen Designer Outlets
✨Showcase Your Experience
Make sure to highlight your previous experience in facilities management, especially in customer-facing environments. Be ready to discuss specific projects you've managed, focusing on how you improved service standards or optimised costs.
✨Demonstrate Communication Skills
As the role requires excellent communication skills, prepare examples of how you've effectively collaborated with different teams or stakeholders. This could include managing subcontractors or supporting tenants during store openings.
✨Understand Compliance and Safety
Familiarise yourself with relevant regulations and safety protocols. Be prepared to discuss your experience with risk management and any training you've led, such as fire drills, to demonstrate your commitment to safety.
✨Prepare for Budget Management Questions
Since budget management is a key part of the role, think about your experience with financial oversight. Be ready to explain how you've managed budgets in the past and any strategies you've used to stay within financial limits while maintaining quality.
