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For Companies At a Glance
- Tasks: Support IT needs for Centre Operations and Facilities Management, ensuring alignment with Group IT objectives.
- Company: Join McArthurGlen, Europe's top designer outlet manager, creating extraordinary retail experiences since 1993.
- Benefits: Enjoy a competitive salary, wellbeing allowance, volunteering days, exclusive discounts, and flexible working options.
- Why this job: Be part of a values-based culture that promotes innovation, collaboration, and personal growth in a global setting.
- Qualifications: Strong communication skills, IT project experience, networking knowledge, and a proactive, customer-centric mindset required.
- Other info: We value diversity and encourage applications from everyone, even if you don't meet all requirements.
The predicted salary is between 43200 - 72000 £ per year.
Our Mission
To create the finest retail experiences.
Our Purpose
Making the extraordinary possible.
McArthurGlen Group, Europe's leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 23 designer outlets in 8 countries.
What you'll be doing...
McArthurGlen is seeking an experienced IT Business Partner to support our strategic goal of getting closer to our internal customers, Centre Operations and Facilities Management teams by aligning their local needs with our wider IT objectives. In this newly created role, you will serve as the bridge between centre-level operations and Group IT, ensuring that enterprise standards are met, 'grey IT' is reduced, and solutions are both scalable and secure.
Key Responsibilities
- Act as the single point of contact for IT across assigned Centres
- Build strong relationships with Centre and Facilities Managers through regular engagement and site visits
- Identify and assess local IT needs across infrastructure, EUC, and networking
- Develop aligned technology roadmaps for Centres based on strategic and operational priorities
- Collaborate with functional IT teams to ensure solutions meet both Centre needs and Group standards
- Communicate technical concepts clearly to non-technical stakeholders
- Facilitate training, support adoption of IT processes, and monitor performance metrics
- Contribute to the continuous improvement of IT's partnership model with Centres
Why McArthurGlen?
- Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%
- Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
- Volunteering Days: Benefit from 2 paid volunteering days per year.
- Exclusive Discounts: Access special discounts at our Designer Outlets.
- Flexible Working: Hybrid working options where possible to accommodate your needs.
- International Exposure: Work with colleagues across eight countries within a global organization.
- Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
- Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
- Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
To be successful you'll bring...
- Strong stakeholder management and communication skills
- Experience delivering IT projects, ideally infrastructure-focused
- Working knowledge of networking (WAN/LAN) and end-user computing
- Analytical, strategic thinker with a proactive and customer-centric mindset
- Comfortable managing multiple projects and navigating ambiguity
- Skilled in documentation, process improvement, and cross-functional collaboration
What to expect...
- We commit to replying to all applications, feel free to get in touch if you'd like an update
- You will have a main point of contact within our Talent team
- We're a collaborative business: it's important for you to meet as many people as you can during the recruitment process.
- We're also aware that your time is precious, so aim to keep to a two-stage process wherever we can
Be part of something extraordinary... At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. 95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
IT Business Partner - London office, United Kingdom employer: McArthurGlen Designer Outlets
Contact Detail:
McArthurGlen Designer Outlets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Partner - London office, United Kingdom
✨Tip Number 1
Familiarise yourself with McArthurGlen's business model and their designer outlets. Understanding their operations will help you tailor your conversations and demonstrate how your IT expertise can directly support their strategic goals.
✨Tip Number 2
Network with current employees or industry professionals who have experience in similar roles. This can provide you with insights into the company culture and specific challenges they face, which you can address during interviews.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management and communication. Since this role requires building strong relationships, be ready to share examples of how you've successfully engaged with non-technical stakeholders in the past.
✨Tip Number 4
Showcase your analytical and strategic thinking skills by preparing a few ideas on how you would approach aligning local IT needs with broader Group IT objectives. This proactive mindset will resonate well with the hiring team.
We think you need these skills to ace IT Business Partner - London office, United Kingdom
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of IT Business Partner.
Highlight Relevant Experience: Emphasise your experience in stakeholder management, IT project delivery, and any relevant technical knowledge. Use specific examples to demonstrate your ability to bridge the gap between IT and business needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you are interested in McArthurGlen and how you can contribute to their mission of creating extraordinary retail experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at McArthurGlen Designer Outlets
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an IT Business Partner. Familiarise yourself with how this role acts as a bridge between centre-level operations and Group IT, and be ready to discuss how your experience aligns with these expectations.
✨Showcase Stakeholder Management Skills
Prepare examples that demonstrate your strong stakeholder management and communication skills. Be ready to discuss how you've built relationships in previous roles, especially with non-technical stakeholders, as this is crucial for the position.
✨Demonstrate Technical Knowledge
Brush up on your knowledge of networking (WAN/LAN) and end-user computing. Be prepared to explain technical concepts clearly and how they relate to the needs of the Centres, showcasing your ability to communicate effectively with diverse teams.
✨Emphasise Problem-Solving Abilities
Highlight your analytical and strategic thinking skills. Prepare to discuss specific instances where you've navigated ambiguity or managed multiple projects, focusing on your proactive and customer-centric mindset in delivering IT solutions.
