Household Manager in Wokingham

Location: Wargrave Berks. (RG10); in office

Type: Full-time, 5 days a week

Salary: Competitive, based on experience and qualifications

McAllister Olivarius is an international claimant-orientated law firm based in the UK and the US that specialises in equality and anti-discrimination law. We are a plaintiffs’ firm with a focus on feminism and social justice and a desire to improve the law as part of our work, with an interest in building and supporting communities. Our purpose is to make whole those who have suffered injustice. Our vision is a better world where the law works better for everyone.

About You

You are an adaptable, personable individual with a can-do attitude and a keen eye for detail. You will balance managing two properties - Hennerton House and Hennerton Old House - with wide-ranging administrative support across the business. This is a varied role combining a solid foundation of regular tasks as well as room for some surprises! No two days are quite the same.

Roles and Responsibilities

• Facilities Management

• Provide front-of-house support, including managing the reception desk, answering and transferring calls, and welcoming visitors and suppliers.
• Maintain a clean, well-stocked, and welcoming office environment, including kitchen areas.
• Manage all incoming and outgoing post and courier deliveries, including tracking international shipments.
• Order and manage office supplies, maintaining the stationery room and office printers.
• Order groceries, catering, and supplies for staff and office visitors, including firm events.
• Liaise with building managers, contractors, and suppliers on all office-related matters.
• Manage utilities (e.g. oil ordering, meter readings) and coordinate insurance renewals and related meetings.
• Supervise Hennerton House staff (builders, maintenance, cleaners, and gardeners), including managing their schedules, holiday requests, and payroll in conjunction with the Director of Finance.
• Oversee Hennerton Old House rental operations alongside Hennerton staff, including managing the rental calendar, procuring supplies, and resolving property issues as they arise.

• Reconcile accounts and credit card statements against receipts and process expenses via DEXT on behalf of the front-of-house, marketing, and finance teams.
• Assist the Marketing Manager with filing press clippings and supporting other marketing activities.
• Circulate and maintain the daily office attendance tracker, recording in-office and remote working arrangements.
• Log holiday and sickness absences in the firm's attendance tracking system.
• Support the Practice Manager with new employee onboarding, including arranging building passes, preparing starter materials, and assisting with inductions.
• Lead health and safety initiatives at the office, including coordinating and conducting annual training.
• Assist the IT Manager with the maintenance and updating of the firm's IT assets.
• Organise staff birthday and farewell celebrations.
• Source, purchase, wrap, and dispatch gifts and flowers on behalf of the firm, as required.
• Provide in-office administrative support on Tuesdays (and remotely on other days), assisting staff with printing, postage, telephone calls, resource gathering, and other ad hoc requests.
• Provide general administrative support, including PA cover during periods of absence.

• Run errands as required, including grocery shopping, post office trips, and cash withdrawals. A clean UK driving licence and access to a vehicle are essential for this aspect of the role.
• Source personal items, gifts, and memberships online; conduct ad hoc research; and manage restaurant bookings and similar personal arrangements.
• Coordinate and attend medical appointments and collect prescriptions on behalf of the Partners, including from Wargrave Surgery.
• Assist with a variety of personal and household tasks, which may vary in nature and volume.

Person Specification

• Strong written and verbal communication skills.
• Flexibility and the ability to manage competing priorities effectively.
• Front-of-house experience, ideally within a professional services environment.
• Proficiency in Microsoft Office, particularly Excel.
• Clean UK driving licence (essential).

To Apply

Please send a cover letter and CV to Ava Cook at acook@mcolaw.com with "House Manager Application" in the subject line.