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- Tasks: Be the friendly face of M&C Saatchi Group, managing front-of-house tasks and guest experiences.
- Company: Join a diverse and inclusive team at M&C Saatchi Group, a leader in creative communications.
- Benefits: Enjoy 27 days holiday, private healthcare, gym membership discounts, and personal development opportunities.
- Why this job: This role offers a dynamic environment where no two days are the same, perfect for people lovers.
- Qualifications: Bring your great people skills, organisational talent, and a proactive attitude to thrive here.
- Other info: Applications close on 31st July 2025. No recruiters, please!
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a brilliant Receptionist to join the team at M&C Saatchi Group. This role is all about creating a warm, welcoming experience for everyone who walks through our doorswhether it’s clients, visitors, or our own people.
You’ll be the first face people see and the go-to person for all things front of house. From managing meeting rooms and calls to supporting events and helping the wider operations team, no two days will be the same.
This is a people-first role, where attention to detail, a calm presence, and a friendly approach go a long way. You’ll report to the Head Receptionist and work closely with the wider team to keep the space running smoothly and help things feel seamless and well looked after.
What you’ll do:
Front of House & Guest Experience:
- Greet clients, visitors, and staff with warmth and professionalism.
• Answer calls through the switchboard quickly and helpfully.
• Keep reception looking tidy, organised, and welcoming at all times.
• Register guests and help manage security procedures.
• Stay on top of guest arrivals, know who they’re here to see and where they’re going.
• Make sure meeting rooms are ready to go: clean, set up, and stocked with everything needed.
• Support with bookings, catering orders, and keeping everything running to plan.
• Be available for occasional after-hours reception cover when needed.
Day-to-Day Operations & Admin:
- Support with general admin tasks (like updating phone lists, logging support tickets, or helping with DSE info).
• Keep room bookings accurate and up to date using our Manhattan system.
• Report any faults or issues in the office and follow up with the right teams.
• Help out the wider operations team with anything they need to keep the office moving.
Hospitality & Events Support:
- Work closely with our Catering team to make sure hospitality is delivered smoothly.
• Clear and reset meeting rooms as needed.
• Be on hand during company events, pitch meetings or ad hoc projects.
Additional bits:
- Be trained and ready to act as a Fire Marshal and First Aider when needed.
• Look after your own development and attend any training that’ll help you grow.
• Pitch in with anything the Head Receptionist or team needs support with.
• Be a positive, friendly presence in the office and represent the business in the right way.
What you’ll bring:
- A friendly, confident personality with great people skills.
- Polished communication, both on the phone and in person.
- Solid organisational skills! You’re someone who likes things to run smoothly.
- Good knowledge of Microsoft Office and comfortable learning systems.
- Calm under pressure and able to multitask when things get busy.
- Reliable, proactive, and ready to roll up your sleeves.
- Someone who takes pride in creating a great experience for others.
APPLICATIONS CLOSE: Thursday, 31st July 2025. No Recruiters.
WHAT YOU’LL GET
For the right candidate, we will offer a competitive salary and benefits package which includes 27 days annual holiday, private healthcare, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing including subsided gym membership, whilst our commitment to Diversity and Inclusion sees us offer learning opportunities around D+I, targeted mentoring programmes and the opportunity to participate in a number of active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success.
M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.
If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.
All employee information is kept confidential according to General Data Protection Regulation (GDPR).
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Receptionist employer: M&C Saatchi
Contact Detail:
M&C Saatchi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values of M&C Saatchi Group. Understanding their commitment to diversity and inclusion will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills, both verbal and non-verbal. As a Receptionist, you'll be the first point of contact, so being able to convey warmth and professionalism is key. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Get comfortable with common office software, especially Microsoft Office. Since the role requires solid organisational skills, being proficient in these tools will not only help you stand out but also prepare you for the day-to-day tasks you'll encounter.
✨Tip Number 4
Showcase your multitasking abilities by preparing examples from past experiences where you've successfully managed multiple responsibilities at once. This will demonstrate your capability to handle the dynamic nature of the Receptionist role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Receptionist role. Emphasise your people skills, organisational abilities, and any previous front-of-house experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific aspects of M&C Saatchi Group that attract you and how you can contribute to creating a welcoming environment.
Highlight Relevant Skills: In your application, focus on skills such as communication, multitasking, and proficiency in Microsoft Office. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist.
How to prepare for a job interview at M&C Saatchi
✨Showcase Your People Skills
As a Receptionist, your ability to connect with people is crucial. During the interview, demonstrate your friendly and confident personality by engaging warmly with the interviewer. Share examples of how you've successfully interacted with clients or visitors in previous roles.
✨Highlight Organisational Skills
This role requires solid organisational skills. Be prepared to discuss how you manage multiple tasks efficiently. You could mention specific tools or methods you use to keep things running smoothly, such as scheduling systems or checklists.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and multitask. Think of scenarios where you had to juggle various responsibilities, like managing guest arrivals while answering calls. Practising these responses will help you feel more confident.
✨Demonstrate Your Commitment to Development
M&C Saatchi Group values personal development. Be ready to discuss any training or learning opportunities you've pursued in the past. Express your eagerness to grow within the company and how you plan to contribute positively to the team.