At a Glance
- Tasks: Lead ITIL service delivery and ensure efficient cloud operations.
- Company: Join M+C Saatchi Group, a dynamic agency in London.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Be part of a collaborative team driving cloud excellence.
- Why this job: Make a real impact in a fast-paced, innovative cloud environment.
- Qualifications: Experience in ITIL service delivery and Freshservice expertise required.
The predicted salary is between 60000 - 80000 £ per year.
M+C Saatchi Group in London is seeking an experienced ITIL Service Delivery Manager with hands-on Freshservice expertise to bridge cloud operations and business expectations, ensuring services are delivered efficiently and in line with SLAs.
In a multi-cloud, highly regulated environment, you will own ITIL processes, service automation, reviews, escalations, and continual improvement, driving governance and value across the cloud portfolio.
We think you need these skills to ace Global Cloud ITIL Service Delivery Lead
ITIL
Freshservice
Service Delivery Management
Cloud Operations
SLA Management
Service Automation
Governance
