Our client is a high-growth AI-first Services Company with 5000+ staff members. The client has a deep relationship with key AI players like Anthropic and many of the hyperscalers and already has supplier relationships with many of the TMT players in the UK (they recently acquired a substantial UK services business).They are seeking a strategic and growth-oriented Client Partner to lead and expand relationships with Vodafone (Vodafone/Three and across the wider group) where they have some existing run rate business. The role would be suitable for someone who has sold services for Tier 1, Tier 2 or challenger services business that are capable of hunting for business across IT, Engineering and business areas.Candidates with prior experience selling to Telco Service Providers from the likes of Accenture, Capgemini, Capgemini Engineering, Amdocs, Netcracker, Tech Mahindra, Infosys, Prodapt, Wipro, Cognizant, NTT Data, TCS, Virtusa, Connect44 + other service integration companies would be of high interest. The individual will be responsible for driving account growth, building and managing stakeholder relationships, and identifying new business opportunities across digital transformation, technology, data, cloud, customer experience, and managed services initiatives. Key ResponsibilitiesClient Relationship ManagementAct as the primary contact for assigned areas within VodafoneBuild and maintain relationships with mid-level to senior client stakeholders, including Directors, Digital Leaders, and Business Executives.Understand client business objectives, challenges, and technology roadmaps.Serve as a trusted advisor and strategic partner.Business Growth & Account ExpansionOwn revenue, margin, and growth targets for assigned accounts.Identify opportunities for upsell, cross-sell, and new service offerings.Develop and execute account growth strategies and account plans.Lead contract renewals, negotiations, and commercial discussions.Delivery GovernanceCollaborate with delivery, solution, and practice teams to ensure successful project execution.Monitor client satisfaction, service quality, and operational performance.Manage escalations and ensure timely resolution of business and delivery issues.Drive continuous improvement initiatives across engagements.Strategic ConsultingAdvise clients on industry trends including 5G, OSS/BSS modernization, AI, cloud transformation, network automation, customer experience, and digital engineering.Partner with solution architects and practice leaders to create innovative solutions.Present executive-level business cases and transformation roadmaps.Leadership & CollaborationWork closely with sales, delivery, marketing, and leadership teams.Participate in executive steering committees and governance reviews.Mentor account teams and build high-performing client engagement models.Required QualificationsBachelor's degree in Engineering, Technology, Business, or related field. MBA preferred.Experience in IT services, consulting, or telecom industry.Relevant experience in customer relationship management and business growth.Strong understanding of telecom domain including:Wireless and MobilityBroadband & FiberOSS/BSS PlatformsNetwork OperationsCustomer Experience PlatformsDigital Transformation ProgramsProven experience in achieving revenue growth targets.Strong executive presence and stakeholder management skills.Preferred ExperienceExperience working with telecom operators such as VodafoneThree / Vodafone GroupExposure to cloud platforms (AWS, Azure, GCP).Experience in AI, data, analytics, customer engagement, customer experience, and managed services offerings.Knowledge of telecom standards and emerging technologies.Please ignore the salary level listed on the job board - there is flexibility depending on the candidate's experience
Vodafone Client Partner employer: MBR Partners
Join a dynamic private equity firm in Mayfair, London, where you will be at the forefront of sourcing high-quality investment opportunities in the thriving UK technology sector. Our collaborative and entrepreneurial culture fosters creativity and initiative, offering significant career progression and the chance to make a meaningful impact while working alongside seasoned investors. With a strong focus on building long-term relationships and supporting founder-led businesses, this role provides a unique opportunity to shape our origination strategy in an exciting growth phase.
