At a Glance
- Tasks: Support and maintain live production systems, focusing on SQL databases and cloud infrastructure.
- Company: Join a leading telecom/software company with a global reach.
- Benefits: Remote work, flexible shifts, and opportunities for career growth.
- Other info: Gain exposure to cloud technologies and enterprise-scale production systems.
- Why this job: Make a real impact on mission-critical systems used worldwide.
- Qualifications: Bachelor's degree in Computer Science and 5+ years of relevant experience.
The predicted salary is between 63000 - 77000 £ per year.
Location: Europe (Remote)
Job Type: Full-time, Permanent
Industry: Telecom / Software (OSS & BSS)
Work Mode: Remote (with occasional on-call or shift support)
Job Summary
We are looking for a Production Engineer to support and maintain live production systems used by global customers. The role focuses on SQL Server databases, cloud infrastructure (AWS), system troubleshooting, and production support. You will work closely with customers, internal engineering teams, and operations to ensure system stability, performance, and reliability.
Key Responsibilities
- Provide production and application support for live systems
- Manage and maintain Microsoft SQL Server databases
- Troubleshoot performance issues, database errors, and system outages
- Perform database maintenance (backups, indexing, monitoring, recovery)
- Execute application patches, upgrades, and releases with minimal downtime
- Plan and perform data refreshes and database migrations across environments
- Support cloud infrastructure on AWS (EC2, EBS, backups, monitoring)
- Analyze root causes of incidents and implement long-term fixes
- Communicate clearly with customers and internal teams on issue status
- Document solutions, procedures, and best practices
Required Skills & Experience
- Bachelor’s degree in Computer Science or related field
- 5+ years of experience in Production Support, Application Support, DBA, or Engineering Support
- Strong hands-on experience with:
- Microsoft SQL Server & SQL
- Database performance tuning and troubleshooting
- Windows and/or Linux environments
- Experience with:
- Patching, upgrades, and migrations
- Cloud platforms, preferably AWS
- Strong problem-solving and communication skills
Nice to Have
- Experience in telecom OSS/BSS systems
- Knowledge of Python, Docker, or MicroStrategy
- AWS, Microsoft, or SQL certifications
- Experience working with global customers and 24×7 systems
Why Join Us?
- Work remotely with a global team
- Shifts 8 AM to 5 PM (Flexible to adjust to 24*7 rotation when required to meet SLA)
- Support mission-critical systems used worldwide
- Gain exposure to cloud, databases, and enterprise-scale production systems
- Opportunity to grow into senior engineering or DevOps roles
Production Engineer (SQL & Cloud Support) employer: MBR Partners
Join a dynamic private equity firm in Mayfair, London, where you will be at the forefront of sourcing high-quality investment opportunities in the thriving UK technology sector. Our collaborative and entrepreneurial culture fosters creativity and initiative, offering significant career progression and the chance to make a meaningful impact while working alongside seasoned investors. With a strong focus on building long-term relationships and supporting founder-led businesses, this role provides a unique opportunity to shape our origination strategy in an exciting growth phase.
