At a Glance
- Tasks: Lead a team to manage key client relationships and drive revenue growth.
- Company: Leading vendor of OSS/BSS software for Telecoms Service Providers.
- Benefits: Flexible salary, generous benefits, and opportunities for travel.
- Other info: Hands-on role with opportunities for strategic thinking and account growth.
- Why this job: Make a significant impact in the telecom industry while leading a dynamic team.
- Qualifications: 10+ years in telecommunications with strong management and interpersonal skills.
The predicted salary is between 100000 - 120000 £ per year.
Our client, a leading vendor of OSS/BSS software to Telecoms Service Providers, is looking for a VP of Account Management to lead a small team (of around 5) to handle complex (multi-million USD renewals) and grow additional revenue streams from existing accounts. The VP of Account Management will be responsible for the relationships with key clients as well as overseeing the day-to-day activities of our Account Management (AM) team in the region. The client is looking for candidates who can generally be in their London office when they are not traveling.
Duties/Responsibilities:
- Develop a comprehensive regional account plan for a specific geographic area and active existing accounts with the view to upsell, cross-sell, or renew contracts
- Collaborates with marketing and sales teams
- Engage customers to educate on service offerings
- Establishes existing account relationships and acts as a consultant to build relationship depth with current customers within the assigned business area
- Analyzes the needs of the customer to create customized proposals that differentiate our service offerings in the market
- Responsible for accurate completion of all required reports and activity tracking to achieve the company's Key Performance Indicators (KPIs)
- Actively communicates business opportunities with regional and global teams and continuously seeks to improve business development processes
- Maintains an understanding of the Telecommunication and Pay-TV industries and translates the environmental factors into account management strategies
- Accountable to federal, state, local programs and contracts, accrediting bodies, and requirements
- People-management responsibilities, including recruiting, hiring, performance management, etc., of the regional AM team
Required Skills/Abilities:
- Strong understanding and experience in the EMEA Telecommunications sector (OSS/BSS software is preferred but candidates with experience of selling complex software to Telco Service Providers will be sufficient)
- Proven track record in management positions (this role will be hands-on with customers and involve traveling)
- Outstanding operational capability
- Excellent interpersonal skills at all levels, including people management
- Strong Client facing and networking skills
- Team Leadership and communication
- Strategic thinking and planning
- Accurate and timely reporting
- High-level P&L accountability
- Leadership focused on account growth
- Working with the Marketing team on marketing programs into EMEA
Education and Experience:
- Bachelor’s degree
- 10+ years’ experience in the Telecommunication and Pay-TV industry
Please ignore the salary levels mentioned on the job board - there is flexibility depending on the candidate's background. The package includes a base salary, a 20% variable, and generous benefits.
EMEA VP Account Management (OSS/BSS) in London employer: MBR Partners
Join a dynamic private equity firm in Mayfair, London, where you will be at the forefront of sourcing high-quality investment opportunities in the thriving UK technology sector. Our collaborative and entrepreneurial culture fosters creativity and initiative, offering significant career progression and the chance to make a meaningful impact while working alongside seasoned investors. With a strong focus on building long-term relationships and supporting founder-led businesses, this role provides a unique opportunity to shape our origination strategy in an exciting growth phase.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA VP Account Management (OSS/BSS) in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like MBR Partners and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like MBR Partners.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace EMEA VP Account Management (OSS/BSS) in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at MBR Partners.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at MBR Partners.
How to prepare for a job interview at MBR Partners
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
