At a Glance
- Tasks: Lead client relationships and drive business growth with Citibank.
- Company: Join a cutting-edge services business in Ireland, renowned for innovation in Telecommunications and Financial Services.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Other info: Candidates will be evaluated based on individual contributions rather than fixed salary levels.
- Why this job: Be part of a high-growth company where your contributions directly impact success and client satisfaction.
- Qualifications: Experience with Citibank and a background in software services or IT sales is essential.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Our client is a services business based in Ireland that utilises cutting-edge technologies to bring industry-leading expertise to their Telecommunications and Financial Services clients. They are adept at developing custom innovations that streamline their clients’ workflows and improve operational efficiency. With a commitment to quality and customer satisfaction, they have earned a reputation as a trusted partner for businesses seeking reliable software services.
Role
The client is looking for an Account Director / Client Partner with intimate knowledge of Citibank to maintain and grow its business with Citi (Citi is one of our client\'s largest accounts).
Key Responsibilities
- Manage executive relationships with stakeholders from Citibank concerning the provision of the ongoing services business and revenues
- Own customer relationships for assigned accounts and take the lead in customer communications
- Evangelise my clients\' capabilities with a view to becoming viewed as a strategic partner to Citi
- Hunt for new opportunities and business areas that my client can support Citi with, and ultimately sell more time and material consulting and bespoke project solutions
- Grow the opportunity pipeline and increase revenues within the account
- Work with our client\'s executive team to develop and implement a successful account plan
Profile Requirements
- Existing experience selling to Citi and being familiar with their internal structures, and ideally key stakeholders
- Prior experience selling software services / ITO / IT or Network Systems Integration Services
- Capable of working with presales solutions architects to create and deliver compelling service pitches
- The client provides European-based resources, based in Ireland, so candidates will ideally have some experience selling services for a near-shore local supplier
- The client is a high-growth services business, but a few hundred people strong, and hence candidates will need an entrepreneurial flare and be able to work in a relatively small company environment
- High emotional intelligence, empathy, and interpersonal skills
- High level of independence and professionalism
- Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.
- Overall knowledge of business development
- Strong analytical and goal-oriented mindset
- Detail orientated
- Provide accurate pipeline reporting
Please ignore the salary levels mentioned on the job board - candidates will be assessed individually depending on the business benefit they bring
#J-18808-LjbffrAccount Director (Citibank) in London employer: MBR Partners
Our client is an exceptional employer, offering a dynamic work environment in Ireland that fosters innovation and collaboration. With a strong focus on employee growth, they provide ample opportunities for professional development while maintaining a culture of quality and customer satisfaction. Joining this high-growth services business means being part of a close-knit team where your contributions directly impact the success of major clients like Citibank.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director (Citibank) in London
✨Tip Number 1
Familiarise yourself with Citibank's organisational structure and key stakeholders. Understanding their internal dynamics will help you build stronger relationships and position yourself as a trusted partner.
✨Tip Number 2
Leverage your existing network within Citibank to gain insights into their current needs and challenges. This can provide you with valuable information to tailor your approach and demonstrate how our services can address their specific pain points.
✨Tip Number 3
Showcase your entrepreneurial spirit by highlighting past successes in similar roles. Share examples of how you've identified new business opportunities and successfully expanded accounts, particularly in the software services or IT sectors.
✨Tip Number 4
Prepare to discuss your strategies for maintaining executive relationships and driving revenue growth. Be ready to present a clear vision of how you would develop and implement an account plan that aligns with our client's goals.
We think you need these skills to ace Account Director (Citibank) in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly understand the responsibilities and requirements of the Account Director position at Citibank. Tailor your application to highlight your relevant experience in managing client relationships and selling software services.
Highlight Relevant Experience:In your CV and cover letter, emphasise your existing experience with Citibank and any previous roles where you successfully managed accounts or developed business opportunities. Use specific examples to demonstrate your familiarity with their internal structures and key stakeholders.
Showcase Soft Skills:Given the importance of emotional intelligence and interpersonal skills for this role, make sure to include examples that showcase your ability to communicate effectively and maintain diplomatic conversations with clients. This will help convey your suitability for the position.
Craft a Compelling Cover Letter:Write a tailored cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how your entrepreneurial spirit aligns with the high-growth nature of the client’s business and your commitment to customer satisfaction.
How to prepare for a job interview at MBR Partners
✨Know Your Client Inside Out
Make sure you have a deep understanding of Citibank's structure, key stakeholders, and their current challenges. This will help you demonstrate your familiarity with their needs and how your client can provide tailored solutions.
✨Showcase Your Sales Experience
Prepare to discuss your previous experience in selling software services or IT solutions, particularly to financial institutions. Highlight specific examples where you've successfully managed accounts and grown revenue.
✨Demonstrate Emotional Intelligence
Given the importance of interpersonal skills for this role, be ready to showcase your emotional intelligence. Share examples of how you've built strong relationships with clients and navigated complex conversations diplomatically.
✨Prepare for Strategic Discussions
Think about how you would develop and implement an account plan for Citibank. Be prepared to discuss your approach to identifying new opportunities and how you would position your client as a strategic partner.
