At a Glance
- Tasks: Lead client relationships and drive business growth with major telecom companies.
- Company: MBR Partners is a cutting-edge services business in Ireland, specialising in telecom software solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Other info: Ideal for those with an entrepreneurial spirit and strong interpersonal skills.
- Why this job: Join a high-growth company known for innovation and strong client partnerships in the telecom sector.
- Qualifications: Experience with VMO2 or Liberty Global and a background in software services sales required.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Join to apply for the Account Director role at MBR Partners. The client is a services business based in Ireland that utilises cutting-edge technologies to deliver industry-leading expertise to Telecommunications and Financial Services clients. They develop custom innovations to streamline client workflows and improve operational efficiency, with a commitment to quality and customer satisfaction.
Role summary
The client is looking for an Account Director / Client Partner with intimate knowledge of Citibank to maintain and grow its business with Citi (one of the client’s largest accounts).
Responsibilities
- Manage executive relationships with stakeholders from Citi concerning the ongoing services business and revenues.
- Own customer relationships for assigned accounts and lead customer communications.
- Evangelise the client’s capabilities to be viewed as a strategic partner to Citi.
- Hunt for new opportunities and business areas that the client can support Citi with, and ultimately sell more time-and-material consulting and bespoke project solutions.
- Grow the opportunity pipeline and increase revenues within the account.
- Work with the client’s executive team to develop and implement a successful account plan.
Profile requirements
- Existing experience selling to Citi and familiarity with Citi’s internal structures and key stakeholders.
- Prior experience selling software services / ITO / IT or Network Systems Integration Services.
- Capable of working with presales solutions architects to create and deliver compelling service pitches.
- The client provides European-based resources resident in Ireland, so candidates will ideally have experience selling services for a near-shore local supplier.
- The client is a high-growth services business, with a few hundred people, so candidates will need an entrepreneurial flair and be able to work in a relatively small company environment.
- High emotional intelligence, empathy, and interpersonal skills.
- High level of independence and professionalism.
- Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.
- Overall knowledge of business development.
- Strong analytical and goal-oriented mindset.
- Detail-oriented.
Pay
This range is provided by MBR Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Base pay range details will be discussed with the recruiter.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Industry
- Telecommunications
Account Director employer: MBR Partners
As a Principal CPU Microarchitect at one of the world's leading technology companies, you will be part of a dynamic and innovative work culture that fosters creativity and collaboration. With a commitment to employee growth, the company offers extensive training and development opportunities, ensuring you can advance your career while working on cutting-edge technologies in a supportive environment. Located in the UK, this role also benefits from the company's strong partnerships with academic institutions, providing a unique chance to contribute to groundbreaking advancements in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Tip Number 1
Network with professionals who have experience in the telecommunications sector, especially those connected to Virgin Media O2 or Liberty Global. Attend industry events or webinars where you can meet potential contacts and learn more about their needs and challenges.
✨Tip Number 2
Research the latest trends and technologies in telecommunications, particularly those related to OSS, Automation, and AI. Being knowledgeable about these areas will help you engage in meaningful conversations with stakeholders and demonstrate your expertise.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to balance both hunting for new business and farming existing accounts, as this is crucial for the role.
✨Tip Number 4
Showcase your emotional intelligence and interpersonal skills during any interactions. Practice active listening and empathy, as these traits are essential for building strong relationships with clients and understanding their needs.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly understand the responsibilities and requirements of the Account Director position. Familiarise yourself with MBR Partners and their client base, particularly Virgin Media O2 and Liberty Global.
Tailor Your CV:Customise your CV to highlight relevant experience in selling software services or IT solutions, especially any direct experience with VMO2 or Liberty Global. Emphasise your ability to manage executive relationships and develop account plans.
Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of the telecommunications industry and your strategic approach to account management. Mention specific achievements that demonstrate your capability to grow business and maintain client relationships.
Highlight Soft Skills:Given the importance of emotional intelligence and interpersonal skills for this role, ensure you provide examples of how you've successfully navigated client communications and built strong relationships in previous positions.
How to prepare for a job interview at MBR Partners
✨Know Your Clients
Familiarise yourself with the inner workings of VMO2 and Liberty Global. Understand their key stakeholders and how your potential employer has successfully engaged with them in the past. This knowledge will help you demonstrate your value as a strategic partner during the interview.
✨Showcase Your Sales Experience
Be prepared to discuss your previous experience in selling software services or IT solutions. Highlight specific examples where you've successfully managed client relationships and driven revenue growth, particularly in the telecommunications sector.
✨Demonstrate Emotional Intelligence
Given the importance of interpersonal skills for this role, be ready to showcase your emotional intelligence. Share examples of how you've navigated complex client interactions and built strong relationships through empathy and effective communication.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your analytical and goal-oriented mindset. Prepare to discuss how you've tackled challenges in previous roles, particularly in developing account plans or identifying new business opportunities.
