I'm working with a fast-growing, independent marketing effectiveness agency to find a Client Services Director with 5+ years' MMM experience to own client relationships on large-scale, high-profile engagements
- Making sure client projects are delivered on time and meet expectations
- Planning resource so the right people, skills and processes are in place
- Upholding the highest standards of technical and quality assurance
- Scoping new business opportunities and growing the service within the account
- Leading, mentoring and developing a team of analysts
The work is heavily technical as well as insight-led. Analysis is aligned to clients' own internal modelling standards, so technical credibility matters as much as storytelling. Delivery is mostly virtual, with only very occasional international travel.
This is a blend of strategic leadership and hands-on delivery - managing resourcing, quality, and growth across the account, while leading and mentoring a team of analyst
- 5+ years in a Client Services Director role, media agency/consultancy background
- Strong MMM grounding, comfortable with technical + insights-led delivery
- Confident presenting complex analysis to non-technical stakeholders
- P&L/revenue management experience
- Entrepreneurial - spots opportunities to grow the client offering
What's on offer:
- Competitive salary + annual bonus
- 25 days holiday + birthday off
- Training, conferences, and real scope to shape the role as the business grows
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Client Service Director - Econometrics employer: MBN Solutions
Join a pioneering Enterprise AI company in London that values innovation and direct customer engagement. With a strong focus on employee growth, you will have the opportunity to work closely with enterprise clients, tackling real-world challenges while developing cutting-edge solutions. The collaborative work culture encourages creativity and offers meaningful equity, making it an exceptional place for engineers eager to make a significant impact.
