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- Tasks: Lead AI solutions for enterprise clients and design impactful customer experiences.
- Company: Fast-growing European leader in digital customer experience transformation.
- Benefits: Flexible working, private healthcare, pension plan, and 28 days annual leave.
- Why this job: Shape the future of AI-driven customer engagement with top brands.
- Qualifications: Deep knowledge of AI, strong communication skills, and leadership capability.
- Other info: Collaborative environment with opportunities for continuous learning and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London – Hybrid Options Available £75,000 base salary + £25,000 OTE + Benefits Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do Lead discovery sessions with enterprise clients to uncover needs and opportunities for AI and automation. Design and validate end-to-end AI architectures that are scalable, secure, and outcome-driven. Support bids and proposals with credible technical and operational input. Deliver compelling demos and presentations that show real business impact. Collaborate with Solution Engineers on proof-of-concepts and client showcases. Advise on AI trends, technologies, and best practices to shape go-to-market strategies. Mentor colleagues and contribute to a culture of knowledge-sharing and enablement. ⚙️ What You Bring Deep knowledge of Conversational AI, Generative AI, and automation frameworks . Understanding of CX and contact centre ecosystems (CCaaS platforms like Genesys, NICE, Avaya, Five9, or Amazon Connect). Experience designing or supporting enterprise-scale AI deployments . Commercial acumen, including ROI modelling and TCO analysis. Strong communication and presentation skills with executive audiences. Ability to balance technical depth with business storytelling. Leadership and mentoring capability within cross-functional teams. 🧠Tech Stack Familiarity AI/Automation: Conversational AI platforms, LLMs, agentic AI, RPA tools. Cloud: AWS, Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience
AI Solutions Specialist - PreSales employer: MBN Solutions
Contact Detail:
MBN Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Solutions Specialist - PreSales
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that AI Solutions Specialist role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with Conversational AI and automation. When you get the chance to chat with potential employers, let your work speak for itself.
✨Tip Number 3
Practice makes perfect! Get comfortable with presenting your ideas and solutions. Whether it’s a mock demo or a casual chat, being able to communicate effectively will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to shape the future of AI-driven customer experiences. Your next big opportunity could be just a click away!
We think you need these skills to ace AI Solutions Specialist - PreSales
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the AI Solutions Specialist role. Highlight your experience with Conversational AI and automation frameworks, as well as any relevant projects that showcase your skills in customer engagement.
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to convey complex ideas simply. Consider including examples of how you've successfully presented technical concepts to non-technical audiences.
Highlight Relevant Experience: Don’t forget to mention any previous roles in Presales or Solutions Consulting. If you’ve worked on enterprise-scale AI deployments or have experience with CCaaS platforms, make sure that shines through in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of AI-driven customer experience!
How to prepare for a job interview at MBN Solutions
✨Know Your AI Stuff
Make sure you brush up on your knowledge of Conversational AI, Generative AI, and automation frameworks. Be ready to discuss how these technologies can transform customer engagement and provide real business value.
✨Understand the CX Landscape
Familiarise yourself with contact centre ecosystems and platforms like Genesys, NICE, or Amazon Connect. This will help you speak confidently about how your solutions fit into their existing systems and improve customer experience.
✨Showcase Your Presentation Skills
Prepare to deliver compelling demos and presentations. Practice your storytelling skills to ensure you can communicate complex technical concepts in a way that resonates with executive audiences.
✨Be Ready for Discovery Sessions
Think about potential questions and scenarios you might encounter during discovery sessions with clients. Show that you can uncover their needs and opportunities for AI and automation effectively.