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- Tasks: Help customers find their dream holidays and manage bookings.
- Company: Join a reputable travel company known for excellence in customer service.
- Benefits: Enjoy hybrid working options and the chance to inspire others through travel.
- Why this job: Be part of a dynamic team that values your passion for travel and customer service.
- Qualifications: Sales experience preferred, but a love for travel and great communication skills are key.
- Other info: Training provided for GDS knowledge; perfect for travel enthusiasts!
The predicted salary is between 24000 - 36000 £ per year.
Sales & Reservations Consultant Hertfordshire Hybrid Working We are searching for a Sales and Reservations Consultant , where you\’ll provide exceptional customer service and sell inspiring holidays to destinations worldwide. You\’ll play a key role in driving sales, building client relationships, and supporting the company\’s reputation for excellence. What Youll Do as a Sales & Reservations Consultant: Use your expertise to guide customers in choosing the perfect holiday. Achieve sales targets with up-selling and proactive outbound calling. Deliver top-notch customer service while managing bookings and queries. Work collaboratively with colleagues and support admin tasks like flight bookings. What Were Looking for as a Sales & Reservations Consultant: Sales experience (ideally in travel) with strong customer service skills. A passion for the outdoors, travel, and inspiring others. Excellent communication and multitasking abilities. Geographical knowledge and consultative sales approach. Knowledge of GDS (Amadeus) is a plus but not essential training provided! To apply for this role of Sales & Reservations Consultant please get in touch with Lisa now! AMRT1_UKTJ …
Sales & Reservations Agent employer: MBM Travel Executives
Contact Detail:
MBM Travel Executives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Reservations Agent
✨Tip Number 1
Familiarize yourself with popular travel destinations and current travel trends. This knowledge will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will boost your confidence in handling customer inquiries and upselling during the interview process.
✨Tip Number 3
Research StudySmarter and understand our values and mission. Being able to articulate how your personal values align with ours can make a strong impression during your discussions.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the role and the company. This demonstrates your enthusiasm and helps you stand out as a candidate who is genuinely interested in joining our team.
We think you need these skills to ace Sales & Reservations Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, especially in the travel industry. Emphasize your customer service skills and any achievements related to sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and the outdoors. Explain why you are excited about the role and how your skills align with the company's values and goals.
Highlight Communication Skills: In your application, provide examples of how you've successfully communicated with customers in previous roles. This could include resolving queries or upselling products.
Showcase Your Knowledge: If you have geographical knowledge or experience with GDS systems like Amadeus, be sure to mention it. Even if you lack this experience, express your willingness to learn and adapt.
How to prepare for a job interview at MBM Travel Executives
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel and the outdoors during the interview. Share personal experiences or destinations that inspire you, as this will resonate with the company's mission and values.
✨Demonstrate Your Sales Skills
Prepare examples of how you've successfully achieved sales targets in the past. Highlight any experience you have with upselling or proactive outreach, as these are key components of the role.
✨Highlight Your Customer Service Experience
Be ready to discuss specific instances where you provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving abilities.
✨Familiarize Yourself with GDS Systems
While knowledge of GDS like Amadeus is not essential, showing a willingness to learn about these systems can set you apart. Research how these tools work and be prepared to discuss your adaptability to new technologies.
