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- Tasks: Create unforgettable tailor-made safaris and ensure seamless trip delivery.
- Company: Join a dynamic, employee-owned travel company with a passion for adventure.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Collaborative environment where every voice matters and career growth is encouraged.
- Why this job: Be the driving force behind amazing travel experiences across Africa and the Indian Ocean.
- Qualifications: Strong organisational skills and a proactive mindset; travel experience is a plus.
The predicted salary is between 50000 - 70000 £ per year.
Join a fast-paced, detail-driven team creating exceptional tailor-made safaris across Africa and the Indian Ocean. As Operations Executive, you'll be the engine behind flawless trip delivery turning expert sales advice into seamless, unforgettable client experiences.
What you'll do:
- Build accurate quotes and itineraries at speed
- Finalise every element of a client's trip: flights, bookings, upgrades, special touches
- Keep diaries moving and follow up on leads with Travel Experts
- Maintain the client portal and internal systems from deposit to departure
- Liaise with suppliers and ground teams to confirm arrangements and resolve issues
- Issue tickets, process payments, and complete quality checks
- Coordinate post-travel feedback and support continuous service improvements
- Help with events, stock, and occasional out-of-hours support
What you bring:
- Sharp organisation, accuracy, and calm under pressure
- Strong communication and a proactive mindset
- Discretion with sensitive information
- Experience in travel operations or complex admin (a bonus)
Be part of an employee-owned company where every voice matters and help deliver journeys that genuinely exceed expectations.
Operations Director/ Managing Director employer: MBM Travel Executives Ltd
Contact Detail:
MBM Travel Executives Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director/ Managing Director
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work in operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or casual meet-ups, be ready to share examples of how you've handled complex admin tasks or delivered exceptional client experiences.
✨Tip Number 3
Stay organised and follow up! After interviews or networking events, send a quick thank-you email. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It gives us a better sense of your enthusiasm for creating unforgettable client experiences.
We think you need these skills to ace Operations Director/ Managing Director
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm for creating unforgettable journeys.
Be Detail-Oriented: Since the role is all about precision and accuracy, make sure your application reflects that. Double-check for typos and ensure your CV and cover letter are well-structured and easy to read.
Highlight Relevant Experience: If you've got experience in travel operations or complex admin, shout about it! Tailor your application to showcase how your skills align with the responsibilities of the Operations Director role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at MBM Travel Executives Ltd
✨Know the Company Inside Out
Before your interview, dive deep into the company’s mission and values. Understand their approach to creating tailor-made safaris and how they ensure exceptional client experiences. This knowledge will help you align your answers with their goals and show that you're genuinely interested.
✨Showcase Your Organisational Skills
As an Operations Director, organisation is key. Prepare examples from your past where you've successfully managed complex itineraries or handled multiple tasks under pressure. Be ready to discuss how you maintain accuracy while working at speed, as this will resonate well with the role.
✨Communicate Clearly and Confidently
Strong communication is crucial in this role. Practice articulating your thoughts clearly and confidently. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past experiences related to liaising with suppliers or resolving issues.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have a chance to ask questions. Prepare thoughtful queries about the team dynamics, how they handle post-travel feedback, or their approach to continuous service improvements. This shows your proactive mindset and genuine interest in contributing to their success.