At a Glance
- Tasks: Design and deliver engaging training programmes to develop employees and enhance their skills.
- Company: Reputable London-based organisation with a focus on employee development.
- Benefits: Competitive salary, benefits, and opportunities for professional growth.
- Other info: Join a dynamic team and make a real impact on employee development.
- Why this job: Shape learning initiatives and foster a culture of continuous improvement.
- Qualifications: Experience in training design and delivery, excellent communication skills.
The predicted salary is between 40000 - 45000 £ per year.
A well-established and highly regarded London-based organisation is seeking an experienced Learning & Development Manager to join its HR team in a standalone role.
Reporting to the Chief People Officer, you will play a key role in developing employees across the business, ensuring teams have the skills, knowledge, and support needed to deliver exceptional service and performance. This position offers the opportunity to shape learning initiatives, enhance employee experience, and foster a culture of continuous development.
Key Responsibilities
- Design and deliver the annual learning and development plan, identifying training needs across the business.
- Develop and manage engaging induction programmes for new starters.
- Create and deliver customer service and operational training through workshops, classroom sessions, coaching, and on-the-job learning.
- Support managers with employee development, succession planning, and performance conversations.
- Manage the training calendar, ensuring programmes align with business priorities and budgets.
- Support recruitment activities, including assessment centres and interview processes where required.
- Evaluate the effectiveness of training initiatives and make continuous improvements.
- Maintain training records, reporting, certification, and learning administration.
- Build strong relationships with stakeholders to support business objectives and identify development opportunities.
- Ensure all learning activities comply with relevant policies, legislation, and best practice.
About You
Essential
- Proven experience designing and delivering training through a variety of learning methods.
- Experience delivering customer service training within retail, hospitality, leisure, transport, or other customer-facing environments.
- Excellent communication, presentation, and stakeholder management skills.
- Strong coaching and mentoring ability.
- Positive, proactive, and organised approach.
- Passion for employee development and continuous improvement.
Desirable
- Experience delivering diversity and inclusion training.
- Exposure to recruitment and talent acquisition activities.
- Experience delivering Challenge 25 or other compliance-based training.
Ideally you will have a background working in a travel, leisure, hospitality or transport sector, preferably privately owned and be used to an agile, fast-paced way of working.
If you are passionate about developing people and creating engaging learning experiences, we would love to hear from you.
Contact Details:
MBM Executive Travel Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Learning and Development Manager
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at MBM Executive Travel Recruitment.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from MBM Executive Travel Recruitment looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace Part Time Learning and Development Manager
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at MBM Executive Travel Recruitment, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to MBM Executive Travel Recruitment.
How to prepare for a job interview at MBM Executive Travel Recruitment
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to MBM Executive Travel Recruitment. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to MBM Executive Travel Recruitment. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
