At a Glance
- Tasks: Support luxury travel experiences from enquiry to departure, ensuring seamless delivery.
- Company: Join a passionate luxury travel brand with a collaborative team.
- Benefits: Gain exposure to exclusive destinations and experiences while working in a dynamic environment.
- Other info: Opportunity to work with high-net-worth clients and develop your career in luxury travel.
- Why this job: Create unforgettable journeys for discerning travellers and enhance your organisational skills.
- Qualifications: Experience in luxury travel or premium customer service with strong communication skills.
The predicted salary is between 38700 - 47300 £ per year.
Do you have a passion for luxury travel and delivering exceptional client experiences?
We're looking for an organised, detail-driven and customer-focused professional to support the creation and delivery of bespoke luxury travel experiences.
Working alongside Travel Designers, you'll help turn enquiries into unforgettable journeys while ensuring every trip runs seamlessly from proposal to departure.
What You'll Do
- Manage and qualify luxury travel enquiries.
- Support the creation of bespoke itineraries, proposals and quotations.
- Coordinate bookings with hotels, suppliers, guides and destination partners worldwide.
- Prepare travel documents, confirmations and pre-departure packs.
- Build strong supplier relationships and secure added-value opportunities.
- Monitor deadlines, payments and booking logistics to ensure flawless delivery.
- Assist with client follow-ups, reporting and sales performance tracking.
- Research new luxury products, destinations and travel experiences.
- What You'll Bring
- Experience in luxury travel, tailor-made travel or premium customer service.
- Excellent organisation, accuracy and attention to detail.
- Strong communication skills and a client-first approach.
- Confidence using CRM systems, booking platforms and Microsoft Office.
- Commercial awareness with an understanding of pricing, margins and conversion.
- A proactive, solutions-focused mindset and ability to stay calm under pressure.
- Bonus Points For
- Knowledge of luxury hotels, DMCs and high-end travel suppliers.
- Experience supporting HNW/UHNW clients.
- Creating visually engaging client proposals and presentations.
Why Join The Team?
- Work with a luxury travel brand creating unforgettable journeys.
- Be part of a passionate, collaborative and ambitious team.
- Gain exposure to some of the world's most sought-after destinations and experiences.
- Play a key role in delivering exceptional service to discerning travellers.
If you're passionate about luxury travel, thrive on organisation and love creating seamless client experiences, we'd love to hear from you.
Operations Support Consultant in London employer: MBM Executive Travel Recruitment
Join a dynamic team where your expertise in tailormade travel will be valued and nurtured. With a focus on creativity and commercial success, you'll have the opportunity to shape bespoke itineraries while enjoying a hybrid working model, educational trips, and global travel discounts. Our supportive work culture fosters growth and progression, making it an ideal environment for passionate professionals looking to make a meaningful impact.
Contact Details:
MBM Executive Travel Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Consultant in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like MBM Executive Travel Recruitment who are looking for fresh talent for roles like Operations Support Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like MBM Executive Travel Recruitment and give you a leg up for your Operations Support Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Operations Support Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Operations Support Consultant in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Operations Support Consultant role at MBM Executive Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Operations Support Consultant position at MBM Executive Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of MBM Executive Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to MBM Executive Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Operations Support Consultant.
How to prepare for a job interview at MBM Executive Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at MBM Executive Travel Recruitment.
