A leading travel company is seeking an experienced Digital Experience & Optimisation Manager to lead UX, CRO and digital performance across its websites and platforms.
This is a strategic role with responsibility for improving customer journeys, conversion, engagement, lead generation and data growth.
Key Responsibilities
- Develop and deliver the digital experience and optimisation strategy.
- Lead UX/UI, CRO, testing and website optimisation.
- Develop data-driven customer journeys and personalised experiences.
- Manage and optimise marketing automation, ideally InsiderOne / Architect.
- Use GA4, analytics and customer data to identify opportunities and improve performance.
- Work with marketing, technology, design and development teams.
- Report on digital performance and make commercially focused recommendations.
About You
- Strong experience in digital experience, UX/UI and CRO.
- Excellent understanding of customer journeys, personalisation and marketing automation.
- Analytical, commercially minded and results-driven.
- Passionate about digital innovation and continuous improvement.
Benefits: Competitive salary, 25 days' holiday + bank holidays, pension and flexible working (3 days office / 2 days home).
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Digital Experience & Optimisation Manager employer: MBM Executive Travel Recruitment
Join a dynamic team where your expertise in tailormade travel will be valued and nurtured. With a focus on creativity and commercial success, you'll have the opportunity to shape bespoke itineraries while enjoying a hybrid working model, educational trips, and global travel discounts. Our supportive work culture fosters growth and progression, making it an ideal environment for passionate professionals looking to make a meaningful impact.
Contact Details:
MBM Executive Travel Recruitment Recruitment Team
