At a Glance
- Tasks: Implement and optimise Workday HCM solutions in a dynamic public sector environment.
- Company: Join a leading shared service organisation supporting UK government departments.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on continuous improvement and innovation.
- Why this job: Make a real difference in public services while developing your expertise in Workday HCM.
- Qualifications: Experience with Workday HCM and strong HR process knowledge required.
The predicted salary is between 40000 - 45000 £ per year.
About the Company
Our client is a public sector shared service organisation providing high-quality HR, Payroll, Finance, Procurement and Digital services to UK government departments and public bodies. They play a critical role in enabling our partners to deliver the best outcomes for citizens and the UK economy by providing efficient, secure and modern shared services.
About the Role
The Workday HCM Consultant plays a key role in the implementation, optimisation and ongoing support of Workday Human Capital Management within a complex government shared services environment. Working as part of a multi-disciplinary delivery team, you will provide hands-on functional expertise across Workday HCM, supporting business change, process improvement and system configuration.
Responsibilities
- Act as a Workday HCM subject-matter expert, providing functional and process expertise across multiple areas.
- Resolve Workday incidents and service requests across HCM, Finance, and/or Payroll modules, ensuring timely and accurate issue resolution in line with SLAs.
- Triage and prioritise incidents (P1–P4), applying structured investigation techniques to diagnose root causes and implement effective fixes.
- Manage assigned tickets through to closure, maintaining clear, auditable updates and ensuring a high-quality user experience.
- Collaborate with functional and technical teams to resolve complex issues, escalating where necessary with sufficient detail and impact assessment.
- Adhere to defined SLA/KPI targets, ensuring response and resolution times are consistently achieved or exceeded.
- Perform root cause analysis on recurring incidents, contributing to problem management and continuous service improvement initiatives.
- Maintain accurate documentation including knowledge articles, known error records, and troubleshooting guides to support faster resolution and team capability.
- Work closely with programme teams, HR and Payroll stakeholders, and system integrator partners to design, configure and deliver Workday HCM solutions.
- Lead and contribute to requirements-gathering and design workshops, documenting outputs and translating them into clear functional designs and configuration decisions.
- Support business process re-engineering and continuous improvement initiatives, ensuring alignment with Workday best practice and government shared services principles.
- Produce and maintain high-quality functional documentation, including configuration workbooks, design decisions, impact assessments and change requests.
- Support testing activities including system testing, integration testing and user acceptance testing, ensuring issues are logged, tracked and resolved.
- Build and maintain effective working relationships with internal teams, UKSBS clients and third-party suppliers.
- Provide clear and timely communication, presenting information at the appropriate level to support decision-making.
- Support transition to service and ongoing operational support, including knowledge transfer, documentation and handover to support teams.
Required Skills and Qualifications
- Demonstrable experience working with Workday HCM in a configuration, implementation or support role.
- Strong understanding of end-to-end HR processes within a complex organisation.
- Exposure to Workday Payroll or integrations with third-party payroll providers.
- Experience gathering, analysing and documenting business requirements and producing high-quality functional specifications.
- Hands-on experience configuring Workday business processes, data structures and security roles.
- Experience supporting or delivering testing activities within an ERP or SaaS environment.
- Ability to work collaboratively across multi-disciplinary teams and with a range of stakeholders.
- Excellent written and verbal communication skills.
- Experience working within a structured delivery environment, such as Agile or hybrid methodologies.
- Experience working within a government, public sector or shared services environment.
- Experience supporting Workday integrations, reporting and analytics.
- Previous experience with other ERP solutions (e.g. Oracle e-Business Suite or Fusion) to support transformation, data migration or operating model design.
- Experience supporting audit, compliance or data protection activities.
Workday HCM Consultant in Lincoln employer: MBM Careers
As a public sector shared service organisation, our client offers a dynamic and supportive work environment where employees can thrive while making a meaningful impact on the UK government and its citizens. With a strong focus on employee development, collaborative culture, and commitment to continuous improvement, this role as a Workday HCM Consultant provides unique opportunities for professional growth and the chance to contribute to innovative HR solutions in a complex governmental landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Workday HCM Consultant in Lincoln
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at MBM Careers!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at MBM Careers.
We think you need these skills to ace Workday HCM Consultant in Lincoln
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at MBM Careers. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to MBM Careers and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at MBM Careers. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to MBM Careers's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at MBM Careers
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with MBM Careers.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at MBM Careers will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact MBM Careers and how you would contribute to adapting HR strategies.
