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For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and create a warm atmosphere.
- Company: Join a leading broadcast media company with a vibrant culture.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Why this job: Be the heart of the office, making every visitor feel valued.
- Qualifications: Customer service skills and a knack for multitasking in a busy environment.
- Other info: Dynamic role with no two days the same, perfect for proactive individuals.
The predicted salary is between 24000 - 36000 £ per year.
Key responsibilities:
- Assisting guests with signing in, and signing NDAs where applicable.
- Managing the meeting room booking system for the building.
What Success Looks Like:
Creating a seamless, welcoming experience for everyone who visits our offices. Guests and colleagues feel valued from the moment they arrive, with every interaction reflecting Global’s warmth and professionalism. The reception runs smoothly and looks its best, with the team working proactively to anticipate needs, solve problems quickly, and communicate clearly across departments. Ultimately, success is when Front of House feels like the heart of the building, setting the tone for the day and leaving a lasting positive impression.
What You’ll Need:
- Previous front of house experience is preferable, but not necessary.
- Previous experience of providing administration support in a similar role.
- Experience using a Mac, coupled with proficient computer literacy skills, with strong experience of office software packages (i.e. Word & Excel), with strong attention to detail.
- Ability to use own initiative with minimal supervision and deal with routine queries as they arise, escalating others as necessary.
- Professional telephone manner, and exceptional customer service with staff & guests.
- Ability to multi-task in a fast-paced environment.
- Varied workload; no day is the same.
Front Desk Receptionist employer: MBM Careers
Contact Detail:
MBM Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research MBM Careers and understand their values and culture. This way, when you walk in for that interview, you can show them you’re not just another candidate but someone who genuinely fits into their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, role-play common scenarios with a friend. Think about how you'd handle a guest checking in or dealing with a booking issue. The more prepared you are, the more confident you'll feel.
✨Tip Number 3
Don’t underestimate the power of a warm smile and a friendly greeting. When you meet your interviewer, treat it like you would a guest at the front desk. Show them your personality and let your enthusiasm shine through – it’s all about creating that welcoming vibe!
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the role!
We think you need these skills to ace Front Desk Receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re looking for someone who can create a welcoming atmosphere at the front desk.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in a front desk role. If you've provided admin support or dealt with customers before, share those stories! We love seeing how your skills can translate into creating that seamless experience for our guests.
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application is polished and free of typos. We appreciate a well-structured application that reflects your ability to manage tasks efficiently. It shows us you care about the little things, just like we do!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at MBM Careers
✨Know the Company
Before your interview, take some time to research the company. Understand their values, culture, and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Practice Your Customer Service Skills
As a Front Desk Receptionist, you'll be the first point of contact for guests. Practice common customer service scenarios and how you'd handle them. Think about how to create a welcoming atmosphere and how to manage any tricky situations with grace.
✨Showcase Your Multi-tasking Abilities
In a fast-paced environment, being able to juggle multiple tasks is key. Prepare examples from your past experiences where you've successfully managed several responsibilities at once. This will demonstrate your ability to thrive under pressure.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. This not only shows respect for the company but also reflects your understanding of the role's importance in creating a positive experience for guests.
