At a Glance
- Tasks: Create a welcoming atmosphere and manage office operations for guests.
- Company: Leading administrative services provider in London with a vibrant culture.
- Benefits: Full-time role with a dynamic environment and varied daily tasks.
- Why this job: Join a team where your customer service skills can shine and make a difference.
- Qualifications: Strong customer service skills and experience with office software.
- Other info: Perfect for those who thrive in a fast-paced, engaging workplace.
The predicted salary is between 30000 - 42000 £ per year.
A leading administrative services provider in London seeks a Front of House professional to create a welcoming experience for guests and manage office operations.
Responsibilities include:
- Assisting with check-ins
- Maintaining meeting room bookings
- Ensuring a smooth reception area
The ideal candidate will have strong customer service skills, attention to detail, and experience with office software. This full-time role offers a dynamic environment with various tasks each day.
Front Desk & Guest Experience Coordinator employer: MBM Careers
Contact Detail:
MBM Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Guest Experience Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Mock interviews can help us nail down our responses and boost our confidence. Get a friend to throw some questions at you or use online resources to prepare.
✨Tip Number 3
Show off your personality! When we get the chance to meet potential employers, let our enthusiasm shine through. A warm smile and genuine interest can make all the difference in creating a memorable impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Front Desk & Guest Experience Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've created welcoming experiences for guests in the past, so share specific examples that showcase your skills!
Be Detail-Oriented: Attention to detail is key for this role. When writing your application, double-check for any typos or errors. We appreciate candidates who take the time to present a polished application, as it reflects their attention to detail.
Familiarise Yourself with Office Software: Since you'll be managing bookings and office operations, mention any relevant software experience you have. If you're familiar with tools like booking systems or office management software, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MBM Careers
✨Know the Company Inside Out
Before your interview, do some research on the company. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front Desk & Guest Experience Coordinator, your customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a welcoming atmosphere.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations at the front desk. Think about common challenges in reception roles, like managing multiple guests or dealing with complaints, and prepare your responses to showcase your problem-solving skills.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress professionally and appropriately for the interview. This shows respect for the company and the position you're applying for, and it sets the tone for how you'll present yourself to guests.