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- Tasks: Manage product quality, resolve issues, and collaborate with teams to enhance customer satisfaction.
- Company: Join MBDA, a leading defence organisation supporting the Armed Forces.
- Benefits: Up to £50,000 salary, company bonus, flexible working, and enhanced parental leave.
- Why this job: Make a real impact in quality assurance while developing your career in a dynamic environment.
- Qualifications: Experience in quality management systems and excellent communication skills are essential.
- Other info: Enjoy fantastic site facilities and opportunities for paid overtime.
The predicted salary is between 36000 - 60000 £ per year.
A great opportunity has arisen to join the Customer Support & Services Quality Assurance organisation as a Quality Assurance Engineer supporting delivered products in service within our customer community. As a key function within the product support team, your skills and input will be required to identify and resolve a wide variety of quality topics.
Salary: Up to £50,000 depending on experience.
Dynamic (hybrid) working: 2 days per week on-site due to workload classification.
Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.
What we can offer you:
- Company bonus: Up to £2,500 (based on company performance and will vary year to year)
- Pension: maximum total (employer and employee) contribution of up to 14%
- Overtime: opportunity for paid overtime
- Flexi Leave: Up to 15 additional days
- Flexible working: We welcome applicants who are looking for flexible working arrangements
- Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave - enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
- Facilities: Fantastic site facilities including subsidised meals, free car parking and much more…
- Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more.
The opportunity:
The role will require you to network with and gain visibility of a large variety of MBDA's functions and in service support activities across different sites, working in a customer facing environment, with a dynamic and experienced Product Support Team. An excellent opportunity for a Quality Assurance Engineer to further develop their career. Engineers without quality experience will be considered for development within the role.
Expected tasks will include the following:
- Manage product non-conformance and facilitate implementation of non-conformance process.
- Provide non-conformance data analysis and summary reports.
- Support design and manufacturing defect investigations.
- Collaborate with Engineering, Manufacturing, Production and Supply Chain teams to resolve quality issues and ascertain root cause and implement corrective actions.
- Review, develop, implement and maintain Project Quality planning documentation.
- Ensure compliance to Business Management System procedures is maintained.
- Proactively identify, communicate and mitigate Quality risks and issues to reduce risk and increase customer satisfaction.
- Participate in process improvement activities.
- Interact with supply chain on non-conformances and corrective actions.
What we're looking for from you:
- Engineer with an experience or familiarity of quality management systems, techniques and processes.
- Practical knowledge of non-conformance management process and SAP business tool.
- Ideally HNC/HND level qualification with experience within Engineering or Quality Assurance is desirable.
- Excellent communication & interpersonal skills to effectively liaise with customers and internal teams – an ability to influence change.
- Experience of working within a project environment and able to operate effectively as part of project team.
- Ability to identify risks and critical issues and drive forward suitable mitigation solutions with the aim of reducing rework and increasing Customer satisfaction.
- Ability to understand and respect cultural differences.
- Ability to manage deadlines with an attention to detail.
Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given. MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.
We are proud of our employee‑led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more… We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.
Quality Assurance Engineer in Stevenage employer: MBDA
Contact Detail:
MBDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Engineer in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just a fit for the role, but also for their team. We want to see your personality shine through!
✨Tip Number 3
Practice common interview questions, especially those related to quality assurance. Think about how your past experiences align with the job description. We love hearing real-life examples!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in the position and appreciate their time.
We think you need these skills to ace Quality Assurance Engineer in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Engineer role. Highlight relevant experience and skills that match the job description, especially around quality management systems and non-conformance processes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background makes you a great fit for our team. Don’t forget to mention any specific projects or achievements that relate to the role.
Showcase Your Communication Skills: Since this role involves liaising with various teams, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively communicated in a past project.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MBDA
✨Know Your Quality Management Systems
Brush up on your knowledge of quality management systems and processes. Be ready to discuss how you've applied these in past roles, especially in non-conformance management. This will show that you understand the core responsibilities of a Quality Assurance Engineer.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical quality issues or describe how you would handle specific situations. Think about examples from your experience where you identified risks and implemented corrective actions, as this will demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
Since the role involves liaising with various teams, be prepared to highlight your communication and interpersonal skills. Share examples of how you've influenced change or resolved conflicts in a team setting, as this will illustrate your ability to work collaboratively.
✨Research MBDA and Its Values
Familiarise yourself with MBDA's mission and values, particularly their commitment to supporting the Armed Forces. Understanding their culture and how you can contribute will help you align your answers with what they are looking for in a candidate.
