At a Glance
- Tasks: Lead the evolution of the Service Lifecycle Management tool and bridge customer support with technical teams.
- Company: Join MBDA, a leader in defence technology with a focus on innovation.
- Benefits: Enjoy competitive pay, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities to influence and drive change within the company.
- Why this job: Be the expert that shapes service management and makes a real difference in the industry.
- Qualifications: Experience in service lifecycle management and strong communication skills are essential.
The predicted salary is between 48600 - 59400 £ per year.
MBDA is seeking a UK-based professional to act as the go-to expert for the Service Lifecycle Management (SLM) tool.
You will bridge Customer Service Support and technical partners, lead evolution of the platform, chair Community Change Boards, and translate operational needs into technical specs.
You will work with SAP, SOLAR, and NTIP interfaces, ensuring alignment with UK requirements.
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Service Lifecycle Expert & Platform Liaison employer: MBDA
MBDA is an exceptional employer, offering a dynamic and inclusive work environment that prioritises employee well-being and professional growth. With competitive benefits such as a generous bonus scheme, flexible working arrangements, and enhanced parental leave, employees are supported in achieving a healthy work-life balance while contributing to meaningful projects that defend our freedom. Located in the UK, MBDA fosters a culture of collaboration and innovation, empowering its workforce through various employee-led networks and opportunities for continuous development.
