At a Glance
- Tasks: Lead a dynamic team managing global spare parts supply for exciting projects.
- Company: Join MBDA, a leader in defence technology with a collaborative culture.
- Benefits: Enjoy a competitive salary, hybrid working, and generous company bonuses.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a real impact in a data-driven environment while developing your leadership skills.
- Qualifications: HNC/HND in Supply Chain or Business, plus experience in team management.
The predicted salary is between 47500 - 52500 € per year.
As MBDA moves into an incredibly exciting and demanding time for In Service Support, an opportunity has arisen which requires someone to lead and manage a team of dynamic and customer focused supply officers, who manage all of the Spare's requirements of our global Customer base. Supply activities span all of our "in-service" products, which involves the provisioning and supply of Spares and consumables.
Salary: Circa £50,000
Hybrid working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working. 2-3 days a week in the office.
Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.
What we can offer you:
- Company bonus: Up to 21% (based on company performance and will vary year to year)
- Pension: maximum total (employer and employee) contribution of up to 14%
- Flexible working: We welcome applicants who are looking for flexible working arrangements
- Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave - enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
- Facilities: Fantastic site facilities including subsidised meals, free car parking and much more
- Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more.
The opportunity: You will be working collaboratively with many other functions involved in the process such as Project Teams, Engineering, Manufacturing, Suppliers, Commercial, Finance and Procurement. There will also be frequent opportunities to work with our international colleagues on some of our multinational projects, while also working to implement functional improvement programmes. As the business and our customers move toward a data‑driven business you will be using SAP, Power Bi and key tools to aid and assist you in decision making and driving the business forward.
Managing a team of dedicated and experienced Supply officers including their contribution to business deliverables, workload, well‑being and learning and development. Helping to resolve daily problems and queries that arise, liaising and negotiating with internal project teams, our customers and external suppliers. Supporting new business bids and forecasting costs for spares activity. Generating Customer reports and internal metrics using our current business systems (SAP and other reporting solutions). Typical duties include attending project meetings, generating estimates, attending risk reviews, cost at completion meetings, and participating in functional improvement workshops.
Supply Chain Management: Maintain / Improve supplier performance, identify and implement cost reductions and service improvement initiatives. Ensure quality levels are maintained at the appropriate level. Working closely with equivalent Supply team leadership in other MBDA countries to ensure that all requirements are understood and captured for the migration to the next iteration of the business tool (SAP4 Hana). Supporting the wider business through sharing knowledge in key subjects such as ReACH, ITAR, INCOTERMS and procurement terms and conditions. Working collaboratively with our international colleagues, supporting "Community Of Interests".
Who and what we are looking for from you? Able to analyse problems, consider possible solutions and use your experience and influencing skills to deliver a satisfactory solution. Qualified to at least HNC/HND level in a relevant subject such as Supply chain or Business studies or have relevant experience of leadership within a similar function. It would be preferable if you had some experience in people managing a small team. Knowledge of Logistics, Military Supply Chains, Purchasing.
Customer Supply Services Manager employer: MBDA
At MBDA, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee well-being, we provide flexible working arrangements, generous parental leave, and a comprehensive benefits package including a company bonus of up to 21% and a robust pension scheme. Our commitment to professional growth is evident through opportunities for development and the chance to work on exciting multinational projects, making MBDA a rewarding place to advance your career in the defence sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Supply Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practicing common interview questions and tailoring your answers to highlight your experience in supply chain management. Show them you’re the perfect fit for their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show you were engaged and genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace Customer Supply Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Supply Services Manager role. Highlight your experience in supply chain management and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Relevant Experience:When filling out your application, be sure to showcase any relevant experience with SAP, Power BI, or similar tools. We’re keen on candidates who can hit the ground running, so don’t hold back on sharing your expertise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at MBDA
✨Know Your Supply Chain Stuff
Make sure you brush up on your knowledge of supply chain management, especially in a military context. Be ready to discuss your experience with logistics, purchasing, and how you've improved supplier performance in the past.
✨Show Off Your Leadership Skills
Since this role involves managing a team, be prepared to share specific examples of how you've led teams before. Talk about how you’ve supported team members' development and well-being, and how you’ve resolved conflicts or challenges within a team.
✨Get Familiar with SAP and Data Tools
As the job requires using SAP and Power BI, it’s crucial to demonstrate your proficiency with these tools. If you have any relevant experience, be sure to highlight it, and consider discussing how data-driven decision-making has impacted your previous roles.
✨Prepare for Collaborative Scenarios
This position involves working with various functions and international colleagues. Think of examples where you successfully collaborated across departments or with external partners. Highlight your communication skills and how you’ve navigated complex projects.
