Business Support Officer - Software UK

We have an exciting new role for a highly motivated, organised and efficient individual to join the UK Support Function team. This dynamic role provides a fantastic opportunity to develop your skill set and be a part of a friendly, supportive team that encourages personal growth and collaborative working.

Location: Stevenage (We may be able to offer a relocation package for this role)

Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification

Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

What we can offer you:

• Company bonus: Up to £2,500 (based on company performance and will vary year to year)
• Pension: maximum total (employer and employee) contribution of up to 14%
• Overtime: opportunity for paid overtime
• Flexi Leave: Up to 15 additional days
• Flexible working: We welcome applicants who are looking for flexible working arrangements
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave - enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more
• Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more.

The opportunity:

We have an exciting opportunity for a passionate individual to join our dynamic team within the UK Support Function, based at our Stevenage office, supporting the Head of Real‑Time Embedded Software UK and the Head of Simulation Software UK and teams. You are required to be proactive in managing a busy workload and will work on your own initiative on some occasions. You will need to exhibit a high level of resilience, communication, collaboration and organisation skills with attention to detail, which is key to success in this role.

Key Responsibilities:

• Delivering high level administrative and business support to Senior Management and their teams within the software department.
• Managing complex diaries, extensive travel arrangements and expenses (utilising company tools).
• Organising meetings, events, training days, participating with facilitation when required, taking and managing actions and assisting with putting meeting packs together.
• The role requires a high level of accountability, integrity, resilience, the ability to work within a team, share knowledge and best practice.
• Understanding and utilising MBDA systems and tools, as well as collaborative tools such as Skype.
• Assisting the project and/or functional population to optimise efficiency throughout the business.
• Developing to become the knowledge point of contact within the function. These tasks may be varied and ad-hoc in scope.
• Supporting new starters (face to face and virtually), organising equipment and delivering new starter packs to ensure smooth onboarding.
• Monitoring job applications and ensuring timely responses to resourcing/candidates in conjunction with group leads.
• Supporting imminent office move, liaising with stakeholders to ensure smooth transition to new office space.
• Producing slide packs and arranging guest speakers for Monthly Meetings.
• Updating organisational charts on a regular basis.
• Acting as a floor plate coordinator, managing door access and desk space/moves.
• Working effectively with the other BSO supporting the project to ensure consistency to support and open communication (knowledge of One Note is an advantage).
• Participation in UK Support Function initiatives and personal development initiatives.

What we're looking for from you:

• Experience in a similar Business/Admin Support role; managing complex diaries, organising meetings, events and travel arrangements.
• The ability to build and maintain relationships with external and internal stakeholders.
• Someone that is forward thinking, who looks to improve efficiencies in working practices and processes.
• A keen interest in what we do and the desire to understand how MBDA works and how their role impacts the company/department.
• A professional approach, with a positive attitude and the ability to multi-task, be proactive and thrive in a varied role.
• A team player that prides themselves on the success of the team and the department, with a real can-do attitude.
• A professional demeanour in all situations and the ability to withhold confidential information.
• It is essential that you undertake the extensive duties with flexibility, initiative and enthusiasm and operate as an integral part of the team.
• Willingness to learn and extend the role above and beyond the job description.
• Someone that has good communication and engagement skills.
• Proficient in Microsoft Office.

Our company:

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.