Infrastructure & Resilience Manager in Stevenage

Join us as an Infrastructure & Resilience Manager! Lead the way in managing our critical UK infrastructure and data centres. Steer operational excellence and drive resilience. If you're a seasoned leader with a passion for mission‑critical environments and continuous improvement, your future is here!

Salary: Circa £65,500 depending on experience

Dynamic (hybrid) working: 2 days per week on-site or to meet business demand

Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. DV will be required for this role.

What we can offer you:

• Company Bonus: Bonus of up to 21% of base salary
• Pension: maximum total (employer and employee) contribution of up to 14%
• Flexible working: We welcome applicants who are looking for flexible working arrangements
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave – enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more
• Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more

The opportunity: We are seeking an experienced Infrastructure & Resilience Manager to be responsible for our critical UK infrastructure and data centre environments. You will lead, manage and ensure the stability, resilience, security and long‑term operational capability of those environments. The successful candidate will oversee critical operational functions across all data centre environments, coordinate facilities service providers, capacity planning, govern plus contribute and participate in continuously evolving business continuity in disaster recovery activities. This position requires a strong operational leader with experience in managing mission‑critical infrastructure environments, leading teams through operational incidents including participating in a call‑out rota for crisis management and creating continuous improvement initiatives. The successful candidate will also manage, lead and support the UK Data Centre Operations Manager. You would be joining a highly respected, motivated, dynamic and supportive team. The team owns and manages the lifecycle of all Infrastructure & Cloud platforms in the UK. Team members are actively encouraged and supported to generate continuous improvement initiatives to grow and mature the areas they own. To help do this, a strong emphasis is placed on gaining technical knowledge and experience via exploiting the extensive technical and management training capabilities of MBDA. The team is expanding their scope and influence whilst continuing to grow significantly.

What we're looking for from you:

Essential:

• Extensive knowledge in the management and operations of data centres, hosting environments and critical infrastructure components such as server, storage, network, and cloud infrastructure environments
• Strong knowledge of disaster recovery (DR) and business continuity planning (BC)
• Experience leading DR testing, failover exercises and operational recovery activities
• Strength in applying robust operational governance, change control and risk management practices
• Strong understanding of infrastructure & environment capacity planning and operational forecasting
• Strong understanding of power infrastructure including distribution, UPS and generator systems
• Cooling and environmental controls
• Building management monitoring systems (BMS)
• Redundancy and resilience models
• Operational experience of a BMS; capable of interpreting the performance of electrical and mechanical systems
• Capable builder of strong relationships; an effective communicator and organisational leader
• Experienced in managing vendor and supplier management of external specialist third parties
• Capable of proactively managing incidents, problems and changes to data centres and infrastructure components
• Capable of ensuring compliance with internal security and safety protocols
• Capable of creating management information, operational & maintenance procedures, runbooks, policies and standards for the data centres and hosting environments

Desirable:

• ITIL certification or equivalent operational framework experience
• Experience within highly secure and regulated environments
• Familiarity with one or more of the following: ISO27001, ISO 22301, MOD DCC & SbD
• Certified Data Centre Professional (CDCP) or Certified Data Centre Management Professional (CDCM)
• Experience with DCIM and infrastructure monitoring tools
• Experience in managing multi‑site, national data centre environments