Infrastructure Specialist – London Market Insurance / Microsoft

Infrastructure Specialist – London Market Insurance / Microsoft / Windows Server / Active Directory / SQL Server / Microsoft 365 / Azure / VM Ware MBF is thrilled to partner with a highly reputable and expanding underwriting firm in their search for a skilled and enthusiastic Infrastructure Specialist. This is a fantastic opportunity to join a dynamic team and make a real impact within a successful organisation committed to its employees. About the Role: Reporting to the Infrastructure Operations Manager, you will be responsible for designing, developing, deploying, and maintaining efficient operational systems to support core business functions. You will be a key player in ensuring high availability and continual improvement across the IT landscape. This role requires a blend of technical expertise, problem-solving skills, and excellent communication. Key Responsibilities: * Contribute to the strategic design and implementation of core infrastructure, ensuring high availability. * Provide 3rd line IT support, resolving escalated incidents within agreed SLAs. * Develop and deploy new and enhanced IT services. * Manage systems related to monitoring, backups, disaster recovery, and security patching. * Maintain system compatibility and interoperability. * Analyze existing systems, identifying and implementing improvements. * Conduct research and provide recommendations on hardware/software solutions. * Assist in developing long-term strategic and short-term tactical IT plans. * Develop and implement policies for system standardisation. * Maintain production system availability to agreed service levels. * Perform preventative maintenance. * Collaborate effectively using Agile and DevOps methodologies. * Manage your own professional development. * Manage, build, support, and maintain server components. * Collaborate on the annual IT maintenance program. * Participate in the disaster recovery procedures. Essential Skills & Qualifications: * Proven expertise with Microsoft technologies (Windows Server, Active Directory, SQL Server, and/or Microsoft 365). * Solid understanding of VMware. * Experience with cloud-based solutions (AWS or Azure). * Experience working with a variety of technology stacks (compute, storage, virtualization, networking). * Excellent communication, interpersonal, and documentation skills. * Strong problem-solving skills. * Ability to work effectively both independently and as part of a team. * Excellent time management and attention to detail. * Willingness to participate in a shift-based rota and on-call support. Desirable Skills & Qualifications: * Familiarity with DevOps principles and technologies (Terraform, Ansible). * Scripting experience (Python, YAML, PowerShell). * Knowledge of Agile, Kanban, and ITIL frameworks. * Relevant cloud certifications. Benefits: This firm is known for its commitment to a supportive and inclusive work environment, offering excellent benefits and opportunities for professional growth. (Further details available upon request)